diff --git a/docs/channels/emails.rst b/docs/channels/emails.rst index fd9cc8c8..ccbe39a5 100644 --- a/docs/channels/emails.rst +++ b/docs/channels/emails.rst @@ -39,6 +39,15 @@ Segment Emails are marketing Emails by default. On creation the marketer assigns This entry field is a multi-select which allows you to choose several Segments if necessary. +Excluding segments +================== + +There is a multi-select field that allows excluding contacts belonging given segments. + +.. image:: images/emails/email-excluding-segments.png + :width: 400 + :alt: Screenshot showing selecting Segments that should be excluded + Mautic initiates the sending of these Emails with a :doc:`/configuration/cron_jobs` - see section on Send Scheduled Broadcasts - for example, Segment Emails - for more details on this. Email formats @@ -370,4 +379,3 @@ This is because Mautic sends test Emails to a Mautic User and not to a Mautic Co Mautic Users can't unsubscribe and therefore the unsubscribe link looks like this: ``https://mautic.example.com/|URL|``. However, the link **does** work correctly when you send the Email to a Contact. Best practice is to create a Segment with a small number of Contacts to receive test Emails - for example, yourself - which ensures that you can fully test features such as unsubscribe behaviour. - diff --git a/docs/channels/images/emails/email-excluding-segments.png b/docs/channels/images/emails/email-excluding-segments.png new file mode 100644 index 00000000..2835d84c Binary files /dev/null and b/docs/channels/images/emails/email-excluding-segments.png differ