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Add a one-click option to generate diagnostic data for support #643

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mcamou opened this issue Dec 2, 2024 · 1 comment
Open

Add a one-click option to generate diagnostic data for support #643

mcamou opened this issue Dec 2, 2024 · 1 comment
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enhancement New feature or request triage

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@mcamou
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mcamou commented Dec 2, 2024

Is your feature request related to a problem? Please describe.

When miners ask for support it is time consuming to get all of the diagnostic information to figure out what is going on.

Describe the solution you'd like

Adding a button to the Node Status page which dumps all relevant diagnostic info into a zip file which can then be easily pasted into the channel.

Additional context

We need to be careful regarding which information is added into the zip file, regarding privacy and security. We might also need to tell miners to send the information using private messaging. Perhaps use IPFS for transferring the data?

@mcamou mcamou added enhancement New feature or request triage labels Dec 2, 2024
@mcamou
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mcamou commented Dec 2, 2024

We might want to not use a zip file, or to have the node sign the zip file with its private key. This is to prevent users sending random zip files to us.

Another thing we might want to do is send the data over the libp2p connection including the node ID, and ask the user for their node ID when they ask for support.

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Labels
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