🆘 How to ask for help 🆘

[tarsius]

Before you ask for help

Please consider that the time maintainers spend helping out individual users reduces the time they have left developing new features and fixing known issues that potentially affect many more users.

That being said, providing support can also be an opportunity to learn what areas users are having difficulties with and to improve the functionality and documentation accordingly. Of course you can only take advantage of past documentation efforts if you actually consult the existing documentation.

So please, if you haven't done that yet, then consult the documentation now.

• The manual is available online and in Emacs with C-h i.
• The manuals for related packages can be found here.
• There is also a FAQ.
• Also use a search engine to find recent discussions and those questions that haven't made it into the FAQ.

Where to ask for help

If you suspect that an experienced users would be able to answer your question, then please ask the community for support.

• The Emacs Subreddit might currently be the best place to ask for help.
• The Emacs StackExchange site is also well suited.
• Your favorite niche in the wider Emacs community is also bound to have a few Forge/Magit experts.

If you decide to ask for help here, then use the Q&A category.

How to ask for help

Please provide useful information up front, such as the Forge version and output of M-x magit-version RET.

If you open a support request instead of a bug report because you are unsure whether some error is due to a bug in Forge or an issue with your setup, then you should never-the-less follow our instructions on how to report a bug.

Helping others

When you see others asking for help with Forge, here or elsewhere, then please consider providing that support. By doing that you don't only help an individual user but anyone else who might later come across your answer. Your contribution also helps us maintainers, and ultimately all users, by letting us focus more on development than support.