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Pixabay image plug in getting error #2

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abcdemas opened this issue Aug 3, 2020 · 8 comments
Open

Pixabay image plug in getting error #2

abcdemas opened this issue Aug 3, 2020 · 8 comments

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@abcdemas
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abcdemas commented Aug 3, 2020

This used to work but now only get "Error! Response with status: 0 for URL:null" Can you help me fix it? I removed the add in and added it back and still the same issue.
image

@jorgearamuni
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I have the same issue hear... (11/23/2020)

@jorgearamuni
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This used to work but now only get "Error! Response with status: 0 for URL:null" Can you help me fix it? I removed the add in and added it back and still the same issue.
image

Could you solve it?

@michmais
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Hi - This is Michelle from the Microsoft Office team. We are also getting reports of the issue outlined above, but are only seeing it happening on the PPT Native app. It works as expected on PPT online as well as Word (Native and Web). Is this something you can investigate and fix?

@madve2
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madve2 commented Feb 12, 2021

Thank you all for notifying me about the issue – the fact that we have now narrowed it down to PowerPoint is especially helpful! I'll look into it soon.

@jorgearamuni
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Thank you all for notifying me about the issue – the fact that we have now narrowed it down to PowerPoint is especially helpful! I'll look into it soon.

Thanks very much!

@jorgearamuni
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Hi - This is Michelle from the Microsoft Office team. We are also getting reports of the issue outlined above, but are only seeing it happening on the PPT Native app. It works as expected on PPT online as well as Word (Native and Web). Is this something you can investigate and fix?

Not working on my Word (365 subscriber).

image

@abcdemas
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abcdemas commented Feb 14, 2021 via email

@madve2
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madve2 commented Mar 6, 2021

Hi everyone,

Thanks again for the detailed error reports! Unfortunately, the issue happens because of a change in the Pixabay API, so I cannot simply fix it on my end. I'm working with Pixabay to get it resolved for you 🤞

Daniel

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4 participants