Video can't play after configuring the AWS Cloudfront

[tarungupta01]

• I've read the guidelines for Contributing to Kaltura Projects
• This is not a support re
  
  quest or question that should be posted on the Kaltura forum or submitted to the support team in the form of a ticket

Bug report

Please provide a detailed description of the issue and the steps to reproduce:

Kaltura ENV

Please fill out this section if you are hosting the Kaltura platform on your own servers [as opposed to using Kaltura SaaS]. In the event of SaaS, the below should be deleted.

Relevant errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errors*log and /opt/kaltura/log/kaltura_prod.log:

Linux distribution name and version:

Are you using the RPM or deb packages?

• RPM
• deb

When using RPM, paste the output for:

# rpm -qa "kaltura-*"

For deb based systems:

# dpkg -l "kaltura-*"

Is this an all in one instance [single server] or a cluster?

• All in one
• Cluster

If applicable, please provide the MySQL version:

If you're having an issue with a specific media asset, please provide a link from which it can be downloaded/played:

[tarungupta01]

@jessp011, @jessp01
I am following this documentation to set up the AWS Cloudfront as a CDN: https://www.oodlestechnologies.com/blogs/Using-Cloudfront-and-S3-in-Kaltura-Video-Platform/
After following the above steps, video can't play. getting the below error which is mentioned in the screenshot. Could you please help us with this? Please let us know if you require any additional info

[tarungupta01]

@jessp01 could you please revert back on this? It's urgent issue we need to resolve this.

[tarungupta01]

I am getting the below error while running the video:

020-08-11 22:54:27 [0.000353] [117.214.153.139] [279008402] [68] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00029206275939941 seconds
2020-08-11 22:54:27 [0.000334] [117.214.153.139] [279008402] [69] [API] [DeliveryProfilePeer::getRemoteDeliveryByStorageId] ERR: Exception: Delivery ID can't be determined for storageId [2] ( PartnerId [102] ) and streamer type [ rtmp ] in /opt/kaltura/app/infra/log/KalturaLog.php:88
Stack trace:
#0 /opt/kaltura/app/alpha/lib/model/DeliveryProfilePeer.php(456): KalturaLog::err('Delivery ID can...')

2020-08-11 22:54:41 [0.000330] [117.214.153.139] [2077114265] [33] [PS2] [KalturaStatement->execute] DEBUG: Sql took - 0.00026583671569824 seconds
2020-08-11 22:54:41 [0.000267] [117.214.153.139] [2077114265] [34] [PS2] [DeliveryProfilePeer::getRemoteDeliveryByStorageId] ERR: Exception: Delivery ID can't be determined for storageId [2] ( PartnerId [102] ) and streamer type [ applehttp ] in /opt/kaltura/app/infra/log/KalturaLog.php:88
Stack trace:
#0 /opt/kaltura/app/alpha/lib/model/DeliveryProfilePeer.php(456): KalturaLog::err('Delivery ID can...')

#18 {main}
2020-08-11 22:54:41 [0.000082] [117.214.153.139] [2077114265] [35] [PS2] [KExternalErrors::dieError] ERR: Exception: exiting on error 25 - wrong query attributes, This format is unsupported in /opt/kaltura/app/infra/log/KalturaLog.php:88
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/KExternalErrors.class.php(138): KalturaLog::err('exiting on erro...')

2020-08-11 22:54:42 [0.000326] [117.214.153.139] [1110805572] [33] [PS2] [KalturaStatement->execute] DEBUG: Sql took - 0.00026512145996094 seconds
2020-08-11 22:54:42 [0.000263] [117.214.153.139] [1110805572] [34] [PS2] [DeliveryProfilePeer::getRemoteDeliveryByStorageId] ERR: Exception: Delivery ID can't be determined for storageId [2] ( PartnerId [102] ) and streamer type [ applehttp ] in /opt/kaltura/app/infra/log/KalturaLog.php:88
Stack trace:
#0 /opt/kaltura/app/alpha/lib/model/DeliveryProfilePeer.php(456): KalturaLog::err('Delivery ID can...')

#18 {main}
2020-08-11 22:54:42 [0.000080] [117.214.153.139] [1110805572] [35] [PS2] [KExternalErrors::dieError] ERR: Exception: exiting on error 25 - wrong query attributes, This format is unsupported in /opt/kaltura/app/infra/log/KalturaLog.php:88
Stack trace:
#0 /opt/kaltura/app/alpha/apps/kaltura/lib/KExternalErrors.class.php(138): KalturaLog::err('exiting on erro...')