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constant Error 429 despite having credit/tokens? #20

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nascentt opened this issue Jun 1, 2024 · 4 comments
Open

constant Error 429 despite having credit/tokens? #20

nascentt opened this issue Jun 1, 2024 · 4 comments

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@nascentt
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nascentt commented Jun 1, 2024

Hi, I just set this up, but any time I try to use it I get Error 429: You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.
this is despite having credit in the API billing page and have no used the API before.
I left it a day and it's still doing it.

@k4l1sh
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k4l1sh commented Jun 4, 2024

In the new OpenAI API configuration you need to see your quota in the organization and project
Organization limits can be found here: https://platform.openai.com/settings/organization/limits
Project limits are accessed by clicking Project > Limits.
You need to make sure that within the limits of your project you are allowing a budgeted cost for the project, and also that the gpt-3.5-turbo-0125 model is allowed

@nascentt
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nascentt commented Jun 4, 2024

Thanks, I don't see anything that should be causing issues. I have not used the API, and so it shows my tokens are full, and I have my usage limit high. I'm in LimitsUsage tier 1 but according to the site that should give me "gpt-3.5-turbo-0125 | 60,000 TPM | 500 RPM10,000 RPD | 200,000 TPD"
Maybe it's just something wrong with my account.

@somm-doe
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Had the same problem at first, then I added 5$ to my account, set the proper limits - then it worked.

@nascentt
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Had the same problem at first, then I added 5$ to my account, set the proper limits - then it worked.

@somm-doe strange it still doesn't work for me and everything looks correctly set for balance and limits.
Mind showing me a partial screenshot of the settings you make. Maybe I'm repeatedly overlooking something

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