JsonReaderException in ThrowZendeskRequestException

[follesoe]

It looks like there is an error in the code converting an error response from Zendesk into an exception.

It throws a JsonReaderException with the following message: Unexpected character encountered while parsing value: {. Path 'error', line 2, position 12..

I have not been able to capture the raw JSON to give an example of the error payload from Zendesk.

     Error sending message
      Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: {. Path 'error', line 2, position 12.
         at Newtonsoft.Json.JsonTextReader.ReadStringValue(ReadType readType)
         at Newtonsoft.Json.JsonTextReader.ReadAsString()
         at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
         at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
         at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
         at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
         at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
         at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
         at Newtonsoft.Json.JsonSerializer.Deserialize(JsonReader reader, Type objectType)
         at Newtonsoft.Json.JsonSerializer.Deserialize[T](JsonReader reader)
         at ZendeskApi.Client.Extensions.HttpContentExtensions.ReadAs[T](Stream stream)
         at ZendeskApi.Client.Extensions.HttpContentExtensions.ReadAsAsync[T](HttpContent content)
         at ZendeskApi.Client.Exceptions.ZendeskRequestExceptionBuilder.Build()
         at ZendeskApi.Client.Extensions.HttpResponseExtensions.ThrowZendeskRequestException(HttpResponseMessage response, String helpDocLink, HttpStatusCode[] expected, String helpDocLinkPrefix)
         at ZendeskApi.Client.Extensions.HttpResponseExtensions.ThrowZendeskRequestException(HttpResponseMessage response, String helpDocLink, Nullable`1 expected, String helpDocLinkPrefix)
         at ZendeskApi.Client.Extensions.HttpResponseExtensions.ThrowIfUnsuccessful(Task`1 response, String helpDocLink, Nullable`1 expected, String helpDocLinkPrefix)
         at ZendeskApi.Client.Resources.AbstractBaseResource`1.CreateAsync[TRequest](String resource, TRequest item, String docs, HttpStatusCode expectedStatusCode, String scope, CancellationToken cancellationToken)
         at ZendeskApi.Client.Extensions.HttpResponseExtensions.ReadContentAsAsync[T](Task`1 response, JsonConverter converter)
         at ZendeskApi.Client.Resources.AbstractBaseResource`1.CreateAsync[TResponse,TRequest](String resource, TRequest item, String docs, HttpStatusCode expectedStatusCode, String scope, CancellationToken cancellationToken)
         at ZendeskApi.Client.Resources.TicketsResource.CreateAsync(TicketCreateRequest ticket, CancellationToken cancellationToken)

[fbvilela]

Hi @follesoe, what are the steps to reproduce? what are the ticket arguments you passed in when trying to create?

[follesoe]

@fbvilela I believe it was due to an incorrect auth token. So I would try it out by setting an invalid token and see how the ZendeskRequestExceptionBuilder behaves.

[adamkerik-rr]

The JSON body I am receiving when this error occurs is:

{ "error": { "title": "Forbidden", "message": "You do not have access to this page. Please contact the account owner of this help desk for further help." } }