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Getting incremental updates for users #235

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rpelorosso opened this issue Jan 20, 2020 · 1 comment
Open

Getting incremental updates for users #235

rpelorosso opened this issue Jan 20, 2020 · 1 comment

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@rpelorosso
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Hi!

At some point it was possible to get users in an incremental way, pull request here. But now I can't find a way to do that.

Is it still possible? IncrementalUsersResponse seems to be missing.

Thank you!

@mikerogers123
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Hi @rpelorosso, apologies for the slow response here. There is an IncrementalUsersResponse object, which appears to be returned by the IUsersResource.GetIncrementalExport method, here.

Does this fit the bill for you? Under the hood it uses the "Incremental User Export, Time Based" endpoint, documented here: https://developer.zendesk.com/api-reference/ticketing/ticket-management/incremental_exports/#incremental-user-export-time-based

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