healthcare-chatbot.html

---
layout: page.njk
title: "The best AI chatbots for healthcare"
excerpt: "Juji enables you to build the best AI chatbots, cognitive AI chatbots, to deliver deeply personalized, empathetic care. Health literacy. Mental wellness. No coding required and easy integration."

date: 2020-03-31T05:24:53.929Z
---

    <section class="why-section intro-section" id="healthcare-chatbot">
      <div class="jumbotron">
	<h2>JUJI SOLUTION</h2>
	<h1>Cognitive AI for Healthcare</h1>

	<p class="w-40">Juji powers <a href="/#juji-smarts" target="_blank">cognitive AI assistants</a> in the form of chatbots for telehealth.</p>
	<p class="w-40">Deeply personalize each patient engagement at scale, 24x7. Reduce administrative burdens, improve patient experience, and optimize care outcomes.</p>

	<br>

	<div class="w-35">

	  <h3>LEARN MORE</h3>
	  <hr>

	  <h4><a href="#healthcare-why-juji-better"
		 class="one-half-line-text bold-link">WHY JUJI'S BETTER</a>
	  </h4>
	  <h4>
	    <a class="one-half-line-text bold-link"
	       href="#healthcare-how-it-works">HOW IT WORKS</a>
	  </h4>

	  <h4>
	    <a class="one-half-line-text bold-link"
	       href="#healthcare-chatbot-use-cases">USE CASES</a>
	  </h4>

	  <div class="CTA-btn right-align-block">
	    <a href="https://juji.io/signup" target="_blank">GET STARTED FREE</a>
	  </div>

	</div>

      </div> <!-- end of jumbotron-->
    </section>


    <section class="content-section first-section"
	     id="healthcare-why-juji-better" name="healthcare-why-juji-better">
      <div class="container">

	<div class="title-area">
	  <h1>Why Juji is Better</h1>
	  <h2 class="muted-heading">ACHIEVING THE BEST ROI</h2>
	  <p><a href="https://medcitynews.com/2016/04/healthloop-and-follow-up-care/" target="_blank">Study</a> shows that proactive patient engagement improves care outcome. Powered by <a href="/#juji-smarts" target="_blank"><b>super AI</b></a>, a unique combination of <a href="https://finance.yahoo.com/news/juji-launches-generative-ai-tool-130000308.html" target="_blank">generative AI</a> and <a href="https://www.businesswire.com/news/home/20230124005074/en/Juji-Inc.-Powers-Auburn-Led-Five-University-Study-on-Validating-Personality-Scores-Inferred-by-an-AI-Chatbot" target="_blank">cognitive AI</a>, Juji's healthcare solution enables the best-in-class chatbots to serve as hyper-personalized care assistants and aim at delivering <a href="#superior-care-outcome"><b>superior care outcomes</b></a>. These chatbots are also <a href="#fast-healthcare-chatbot"><b>faster to build</b></a> and <a href="#healthcare-integration"><b>easier to be integrated</b></a> with other healthcare applications.</p>
	</div>

	<!--quality-->
	<div class="row align-items-center justify-content-between sub-section"
	     id="superior-care-outcome" name="superior-care-outcome">

	  <div class="col-lg-5 responsive-column">
	    <h2>Superior Care Outcomes</h2>
	    <br>
	    <h4 class="one-half-line-text">Compared to traditional patient engagement method (e.g., via email or phone) or other healthcare chatbots, Juji chatbots are superior in optimizing care outcomes from two aspects: </h4>
	    <br>
	    <h3>improved patient experience</h3>
	    <p>Juji chatbots can <a href="/#active-listening" target="_blank">actively listen to </a> and empathetically respond to users, <a href="https://dl.acm.org/doi/fullHtml/10.1145/3313831.3376131" target="_blank">increasing the level of user engagement</a> and providing just-in-time assistance.</p>

	    <br>

	    <h3>more effective care</h3>
	    <p class="one-half-line-text">Juji chatbots can <a href="/#reading-btw-lines" target="_blank">read between the lines</a> to truly understand each user as a unique individual and <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3951727/" target="_blank">personalize care delivery</a>, improving care outcomes. </p>


      </div> <!--column-->


      <div class="col-lg-6 responsive-column">

	<video class="centered"
	       title="chatbot demo: healthcare chatbot checking on a patient and fulfilling patient requests" muted autoplay loop
	       width="70%">
	  <source src="/assets/video/clara.mp4"
		  type="video/mp4">
	</video>

      </div> <!-- col-->

    </div> <!--row-->

    <!-speed-->
    <div class="row align-items-center justify-content-between sub-section"
	 id="fast-healthcare-chatbot" name="fast-healthcare-chatbot">
      <div class="col-lg-6 responsive-column">
	<img class="card-img-top lazyload with-shadow"
	     src="/assets/img/content/healthcare-chatbot.jpg"
	     alt="chatbot use case: build the best AI chatbot for healthcare"/>

      </div>

      <div class="col-lg-5 responsive-column">
	<h2>Fast to Build</h2>
	<br>

	<h4 class="one-half-line-text">Compared to other chatbot builders, Juji's <a href="/no-code-ai-chatbot-builder/#out-of-the-box-ai" target="_blank"> pre-built AI </a> and <a href="/no-code-ai-chatbot-builder" target="_blank">no-code chatbot builder</a> enables you to build empathetic and responsible chatbots for healthcare, rapidly.</h4>

	  <br>
	  <br>

	  <h3 class="green-text">50-100X faster</h3>
	  <p>than any other chatbot builders</p>
	  <br>
	  <h3 class="green-text">100% no coding</h3>
	  <p>chatbot setup and customization</p>

	  <br>
	  <h4 class="one-half-line-text">NO IT RESOURCES REQUIRED.</h4>

      </div> <!--col-->

    </div> <!--row-->

    <!--integration-->
    <div class="row align-items-center justify-content-between sub-section"
	 id="healthcare-integration" name="healthcare-integration">

      <div class="col-lg-5 responsive-column">
	<h2 class="one-half-line-text">Easy Integration</h2>
	<br>
	<h4 class="one-half-line-text">Healthcare chatbots often run as part of a bigger healthcare application (e.g., a mobile healthcare app). Juji supports easy integration of Juji chatbots <a href="/ai-chatbot-api/#integrate-chatbot-w-app" target="_blank">with any healthcare apps</a>.</h4>

	<br>
	<h4 class="one-half-line-text">For better accessibility, you can also use Juji chat API to <a href="/ai-chatbot-api/#augment-juji-chatbot" target="_blank">augment a chatbot </a> with voice or additional language capabilities</a>.

      </div> <!--column-->


      <div class="col-lg-6 responsive-column">
	<img class="card-img-top lazyload with-shadow"
	     src="/assets/img/content/juji-api-call.jpg"
	     alt="integrating Juji chatbot with third-party app using Juji API"/>
      </div>

    </div> <!--row-->

   </div> <!--container-->
    </section>

<section class="content-section step-section" id="healthcare-how-it-works"
	 name="healthcare-how-it-works">

      <div class="container">

    <div class="title-area">
      <h1>How It Works</h1>
      <h2 class="muted-heading one-half-line-text">THREE-STEP SETUP<br>DASHBOARD FOR CARE INSIGHTS</h2>
    </div>

    <div class="row align-items-center justify-content-between">

      <div class="col-md-5 responsive-column">
	<div class="text-block">
	  <h2>Three Steps to Set up</h2>
	  <br>
	  <h4 class="one-half-line-text"><a href="/no-code-ai-chatbot-builder">Juji Studio</a> enables you to build and launch a chatbot for delivering telehealth care in three (3) key steps. </h4>
	  <br>
	  <h3 class="one-half-line-text">No coding required.</h3>
	</div>

      </div>

      <div class="col-md-2 responsive-column">
	<h3>
	  <a class="text-link" href="/no-code-ai-chatbot-builder"
	     target="_blank">LEARN MORE</a>
	</h3>
      </div>


    </div>



    <!--example screenshots-->
    <div class="row align-items-start justify-content-around example-row">

      <!--card 1-->
      <div class="col-lg-4 responsive-column">
	<div class="card no-border">

	  <img class="card-img-top with-shadow lazyload"
	       src="/assets/img/content/build-healthcare-chatbot.jpg"
	       alt="chatbot use case: chatbot flow design for healthcare chatbot"/>


	   <div class="card-body more-space">
	     <h3 class="card-title one-half-line-text">STEP 1<br>Design Care Workflow</h3>
	     <p class="card-text">Like creating PowerPoint slides, design a main chat flow containing key care steps. <a href="https://juji.io/docs/juji-studio/customize-main-chat-flow/" target="_blank">Customize each step</a>, such as gathering user stat or sending a reminder.</p>

	   </div>
	 </div> <!--end of card-->
       </div>

       <!-- card 2-->
       <div class="col-lg-4 responsive-column">
	 <div class="card no-border">

	     <img class="card-img-top with-shadow lazyload"
		  src="/assets/img/content/healthcare-qa-chatbot.jpg"
		  alt="chatbot use case: Q&A chatbot for healthcare"/>

	   <div class="card-body more-space">
	     <h3 class="card-title one-half-line-text">STEP 2<br>Upload Healthcare Q&A</h3>
	     <p class="card-text">If your chatbot needs to provide users with care-related information, follow this <a href="https://juji.io/blog/a-step-to-step-guide-to-customer-service-chatbots-with-nlp-no-coding-required/" target="_blank">step-to-step guide</a> to enable chatbot Q&A. Skip STEP 1 if you just need a chatbot for Q&A.</p>

	   </div>
	</div>
       </div> <!--card 2-->

       <!-- card 3-->
       <div class="col-lg-4 responsive-column">
	 <div class="card no-border">

	   <img class="card-img-top with-shadow lazyload"
		src="/assets/img/content/launch-healthcare-chatbot.jpg"
		alt="ai chatbot platform: launch a healthcare chatbot"/>

	   <div class="card-body more-space">
	     <h3 class="card-title one-half-line-text">STEP 3<br>Launch Chatbot</h3>
	     <p class="card-text"><a href="https://juji.io/docs/juji-studio/release/" target="_blank">Launch your chatbot</a>. Launch it on your website or Facebook Messenger. Use <a href="/ai-chatbot-api" target="_blank">Juji API</a> to <a href="/ai-chatbot-api#integrate-chatbot-w-app" target="_blank">integrate the chatbot</a> with your own healthcare apps.</p>

	   </div>
	 </div>
       </div> <!--card 3-->

        <h3>
	 <a href="https://juji.io/signup" target="_blank" class="with-link-icon">GET STARTED NOW</a>
       </h3>

    </div> <!--end of card row-->

    <br>
    <br>

    <!--dashboard for care insights-->
    <div class="row align-items-center justify-content-between sub-section"
	  id="ur-manage-chatbot" name="ur-manage-chatbot">

       <div class="col-md-6 responsive-column">
	<img class="lazyload" alt= "ai chatbot platform: Manage Chatbot"
	     data-src=
             "/assets/img/ui/green-3-big.png">
       </div>

       <div class="col-md-5 responsive-column">
	 <div class="text-block">

	   <h2>Real-time Chatbot Analytics Dashboard for Deep Insights</h2>
	   <br>
	   <h4 class="one-half-line-text"><a href="/no-code-ai-chatbot-builder">Juji Studio</a> provides you with a real-time dashboard to view and interact with care analytics and use the insights to optimize care outcomes.</h4>

	   <br>
	   <h4 class="one-half-line-text">You can also <a href="https://juji.io/docs/juji-studio/reports/#export-audience-data" target="_blank">download the data</a> in a portable format (CSV) for further analysis or actions.</h4>

	 </div>

       </div>

     </div>

      <!--example images-->
    <div class="row align-items-center justify-content-around example-row">

      <!--card 1-->
      <div class="col-md-6 responsive-column" name="audience-dashboard" id="audience-dashboard">
	<div class="card no-border">
	     <img class="card-img-top with-shadow lazyload"
		  src="/assets/img/content/hc-question-analytics.jpg"
		  alt="best chat design: use chatbot analytics dashboard to view user questions and improve chatbot to deliver best ai chat"/>

	   <div class="card-body more-space">
	     <h3 class="card-title">User Question Analysis</h3>
	     <p class="card-text">For fast comprehension of care data, Juji automatically analyzes user-asked questions and visualizes the stats. So you can get a quick glance on what users care about.</p>

	   </div>
	</div> <!--end of card-->
      </div> <!--card 1-->

       <div class="col-md-6 responsive-column" name="qa-dashboard" id="qa-dashboard">
	 <div class="card no-border">
	   <img class="card-img-top with-shadow lazyload"
		src="/assets/img/content/hc-user-analytics.jpg"
		alt="best chat design: use chatbot analytics dashboard to view unanswered user questions and improve chatbot to deliver the best ai chat"/>

	   <div class="card-body more-space">
	     <h3 class="card-title">User Characteristics Inference</h3>
	     <p class="card-text">Juji analyzes free-text chats and automatically <a href="https://juji.io/docs/juji-studio/reports/#inferred-user-characteristics" target="blank">infer user unique characteristics</a> on the fly. Such insights can then be used to deliver personalized care (e.g., encouraging adherence)</p>

	   </div>
	</div>
       </div> <!--card 2-->


    </div> <!--end of example row-->

    <h3 class="right-align-text">
      <a class="text-link" href=
	       "https://juji.io/docs/juji-studio/reports/"
	 target="_blank">LEARN
	MORE</a>
    </h3>

  </div> <!--container-->
</section>

<section class="content-section step-section" id="healthcare-chatbot-use-cases"
	 name="healthcare-chatbot-use-cases">
  <div class="container">

    <div class="title-area">

	  <h1>Use Cases</h1>
	  <p>Healthcare chatbots can be used to automate diverse healthcare or well-being tasks, such as care information delivery and care management. Check out each of the use cases below.</p>

	  <br>
	  <br>

	  <!--use case menu-->
	  <div class="row align-items-center justify-content-around centered-text">
	    <div class="col-md-4 responsive-column">
	      <h4>
		<a href="#personal-wellness-assistant">PERSONAL WELLNESS ASSISTANT
	      </a></h4>
	    </div>

	    <div class="col-md-4 responsive-column">
	      <h4><a href="#care-information-assistant">CARE INFORMATION ASSISTANT</a></h4>
	    </div>

	    <div class="col-md-4 responsive-column">
	      <h4><a href="#triage-assistant">CARE TRIAGE ASSISTANT</a></h4>
	    </div>

	  </div> <!--row-->
    </div> <!--title area-->


    <!--wellness assistant-->
    <div class="juji-solution-use-case" id="personal-wellness-assistant"
	  name="personal-wellness-assistant">

      <div class="use-case-title-area">

	<div class="row align-items-center">

	  <div class="col-md-2 responsive-column">
	    <img class="lazyload rounded-with-shadow"
		 alt= "healthcare chatbot use case: Personal Wellness Assistant - Telehealth Chatbot"
		 data-src=
		 "/assets/img/ui/decida-avatar.jpg"/>
	  </div> <!--img col-->

	  <div class="col-md-4 responsive-column">
            <h2 class="one-half-line-text">AI Powered<br>Personal Wellness Assistant</h2>
	  </div>

	  <div class="col-md-6 responsive-column right-align-text">
	    <img class="lazyload"
		 alt= "healthcare chatbot use case: Personal Wellness Assistant - Telehealth Chatbot"
		 data-src=
		 "/assets/img/ui/studio-green-3-right.png"/>
	  </div>


	</div> <!--row-->

      </div> <!-- end of use case title area-->

      <br>

      <div class="row align-items-start justify-content-between">

	<div class="col-md-6 responsive-column img-area">

	  <div class="img-holder">
	    <img class="lazyload with-shadow"
		 alt="healthcare chatbot use case: personalized chatbot as personal wellness assistant" data-src=
		 "/assets/img/content/wellness-assistant.png" />
	  </div>

	</div> <!--col-->

	<div class="col-md-5 responsive-column">
	  <h2>Main Responsibilities</h2>
	  <br>
	  <p>I am made to check in on users regularly (e.g., daily), monitoring their well-being and guiding them through wellness routines, such as <a href="https://decida.co/10MJ/" target="_blank">writing a reflective journaling</a> for maintaining mental well-being.</p>

	  <br>
	  <p>Depending on the situations (e.g., someone has been coughing for 3 days), I can send reminders or alerts and guide individuals to the next best action. I can also answer user questions or requests (e.g., updating insurance information or making a doctor's appointment). </p>

	  <br>
	  <h3 class="right-align-text">
	    <a href="https://juji.io/signup" target="_blank" class="with-link-icon">CREATE MY OWN</a>
	  </h3>

	</div> <!--col-->

      </div> <!--row-->

    </div> <!--end of use case 1-->

    <br>
    <br>
    <!--care information assistant-->

    <div class="juji-solution-use-case sub-section"
	 id="care-information-assistant"
	 name="care-information-assistant">

      <div class="use-case-title-area">

	<div class="row align-items-center justify-content-end">

	  <div class="col-md-6 responsive-column">
	    <img
		 class="lazyload"
		 alt= "healthcare chatbot use case: personalized chatbot to deliver care information"
		 data-src="/assets/img/ui/green-drop-1.png"/>
	  </div>

	  <div class="col-md-4 responsive-column right-align-text">
            <h2 class="one-half-line-text">AI Powered<br>
	      Care Information Assistant</h2>
	  </div>

	  <div class="col-md-2 responsive-column">
	    <img class="lazyload rounded-with-shadow"
		 alt= "healthcare chatbot use case: Care Information Assistant - Telehealth Chatbot"
		 data-src="/assets/img/ui/julie-profile.png"/>
	  </div> <!--img col-->



	</div> <!--row-->

      </div> <!-- end of use case title area-->

      <br>

      <div class="row align-items-start justify-content-between">

	<div class="col-md-5 responsive-column">

	  <h2>Main Responsibilities</h2>
	  <br>
	  <p>I am made to engage with users 24x7 to provide them with healthcare or wellness information on demand. I can interpret natural language inquiries and retrieve requested information directly, relieving users from wading through multiple websites or web pages to find such information.</p>
	  <br>
	  <p>I can also answer complex questions that may require <a href="https://youtu.be/6kzST4vO_KU" target="_blank">multi-turn interactions</a>. For example,  to help a user find a particular procedure, I may need to ask the user several questions beforing finding the right information.</p>

	  <br>
	  <h3 class="right-align-text">
	    <a href="https://juji.io/signup" target="_blank" class="with-link-icon">CREATE MY OWN</a>
	  </h3>

	</div> <!--col-->

	<div class="col-md-6 responsive-column img-area">
	  <div class="img-holder">
	    <img class="lazyload with-shadow"
	       alt="healthcare use case: chatbot as care information assistant" data-src=
		 "/assets/img/content/information-assistant.png" />
	  </div>

	</div> <!--col-->

      </div> <!--row-->

    </div> <!--end of use case II-->


    <!--triage assistant-->

    <div class="juji-solution-use-case sub-section" id="triage-assistant"
	 name="triage-assistant">

      <div class="use-case-title-area">

	<div class="row align-items-center">

	  <div class="col-md-2 responsive-column">
	    <img class="lazyload rounded-with-shadow"
		 alt= "healthcare chatbot use case: AI Triage Assistant - Telehealth Chatbot"
		 data-src=
		 "/assets/img/ui/clara-chat-profile-sm.png"/>
	  </div> <!--img col-->

	  <div class="col-md-4 responsive-column">
            <h2 class="one-half-line-text">AI Powered<br>Care Triage Assistant</h2>
	  </div>

	</div> <!--row-->

      </div> <!-- end of use case title area-->

      <br>

      <div class="row align-items-start justify-content-between">

	<div class="col-md-6 responsive-column img-area">

	  <div class="img-holder">
	    <img class="lazyload with-shadow"
		 alt="healthcare chatbot use case: personalized chatbot as healthcare triage assistant" data-src=
		 "/assets/img/content/triage-assistant.png">
	  </div>

	</div> <!--col-->

	<div class="col-md-5 responsive-column">

	  <h2>Main Responsibilities</h2>
	  <br>
	  <p>I am made to engage with users and triage care requests. My tasks include gathering critical data, answering care questions, as well as routing care requests based on gathered data.</p>

	  <br>
	  <p>During the triage process, I can also help on the paperwork and address user questions, such as acceptable insurance or payment plan.</p>

	  <br>
	  <h3 class="one-half-line-text">Best Practice</h3>
	  <p>To achieve the best ROI of a triage chatbot, design the chatbot with the following capabilities using <a href="/no-code-ai-chatbot-builder"><b>Juji Studio</b></a> and <a href="/ai-chatbot-api/" target="_blank"><b>Juji API</b></a> together. Specifically,

	    <ul class="with-square">
	      <li>enable a <a href="/customer-service-chatbot/#cs-how-it-works" target="_blank"><b>question answering chatbot</b></a> to answer visitor questions;</li>
	      <li>enable care providers to deliver more personalized service by using <a href="/#reading-btw-lines" target="_blank"><b>reading between the lines AI</b></a> to extract user characteristics from the chat;</li>
	      <li> enable a conversational triage process by <a href="/ai-chatbot-api"><b>"wrapping up"</b></a> triange questions, if your triage questions are dynamically generated from another source. </li>
	    </ul>

	  <br>
	  <h3 class="right-align-text">
	    <a href="https://juji.io/signup" target="_blank" class="with-link-icon">CREATE MY OWN</a>
	  </h3>

	</div> <!--col-->


      </div> <!--row-->
    </div> <!--end of use case III-->


  </div> <!--container-->

</section>