I can't install it anymore.

[acguardia]

pi@octobox:~$ pip install "https://github.com/jneilliii/OctoPrint-PrusaSlicerThumbnails/archive/refs/tags/1.0.0.zip"
DEPRECATION: Python 2.7 reached the end of its life on January 1st, 2020. Please upgrade your Python as Python 2.7 is no longer maintained. pip 21.0 will drop support for Python 2.7 in January 2021. More details about Python 2 support in pip can be found at https://pip.pypa.io/en/latest/development/release-process/#python-2-support pip 21.0 will remove support for this functionality.
Defaulting to user installation because normal site-packages is not writeable
Collecting https://github.com/jneilliii/OctoPrint-PrusaSlicerThumbnails/archive/refs/tags/1.0.0.zip
Downloading https://github.com/jneilliii/OctoPrint-PrusaSlicerThumbnails/archive/refs/tags/1.0.0.zip
| 239 kB 204 kB/s
ERROR: Command errored out with exit status 1:
command: /usr/bin/python -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'/tmp/pip-req-build-foSBMC/setup.py'"'"'; file='"'"'/tmp/pip-req-build-foSBMC/setup.py'"'"';f=getattr(tokenize, '"'"'open'"'"', open)(file);code=f.read().replace('"'"'\r\n'"'"', '"'"'\n'"'"');f.close();exec(compile(code, file, '"'"'exec'"'"'))' egg_info --egg-base /tmp/pip-pip-egg-info-F6DCoJ
cwd: /tmp/pip-req-build-foSBMC/
Complete output (3 lines):
Traceback (most recent call last):
File "", line 1, in
ImportError: No module named setuptools
----------------------------------------
ERROR: Command errored out with exit status 1: python setup.py egg_info Check the logs for full command output.

[jneilliii]

could you please share your otoprint.log and plugin_pluginmanager_console.log? You can drag them into a comment here.

[bjwest]

I'm getting the same thing. Here are my logs:

octoprint.log
plugin_pluginmanager_console.log

I've been using my Raspberry Pi for something else and just got a new one. I inserted the OctoPi SD card, immediately updated to 1.6.1 and got this error afterwards. I rebooted and got a notification that PrusaSlicer Thumbnails: 1.0.0 was ready to update and received the error again when I tried to upgrade it.

[jneilliii]

@bjwest can you share your plugin_softwareupdate_console.log as well please?

[bjwest]

Sure thing.
plugin_softwareupdate_console.log

[jneilliii]

@njwest, I think I see the issue for you. try copying/pasting this URL directly in Plugin Manager > Get More > ...from URL.

https://github.com/jneilliii/OctoPrint-PrusaSlicerThumbnails/archive/refs/tags/1.0.0.zip

[bjwest]

Thank you jneilliii, that worked.

[nysports]

I keep trying to install and get the below followed by "Installing Unknow":

2021-07-23 02:58:19,472 /home/pi/OctoPrint/venv/bin/python3 -m pip --disable-pip-version-check install file:///tmp/tmp8m0zqfxg/OctoPrint-PrusaSlicerThumbnails-master.zip --no-cache-dir
2021-07-23 02:58:22,914 > Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple
2021-07-23 02:58:22,915 > Processing /tmp/tmp8m0zqfxg/OctoPrint-PrusaSlicerThumbnails-master.zip
2021-07-23 02:58:22,916 > Requirement already satisfied: OctoPrint in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from Slicer-Thumbnails==1.0.0) (1.6.1)
2021-07-23 02:58:22,917 > Requirement already satisfied: Pillow in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from Slicer-Thumbnails==1.0.0) (8.2.0)
2021-07-23 02:58:22,917 > Requirement already satisfied: Click<8,>=7.1.2 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (7.1.2)
2021-07-23 02:58:22,917 > Requirement already satisfied: Flask-Assets<3,>=2.0 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (2.0)
2021-07-23 02:58:22,917 > Requirement already satisfied: Flask-Babel<2,>=1.0 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.0.0)
2021-07-23 02:58:22,917 > Requirement already satisfied: Flask-Login<0.6,>=0.5 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.5.0)
2021-07-23 02:58:22,917 > Requirement already satisfied: Jinja2<3,>=2.11.2 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (2.11.2)
2021-07-23 02:58:22,917 > Requirement already satisfied: OctoPrint-FileCheck>=2021.2.23 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (2021.2.23)
2021-07-23 02:58:22,918 > Requirement already satisfied: OctoPrint-FirmwareCheck>=2021.2.4 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (2021.5.31)
2021-07-23 02:58:22,918 > Requirement already satisfied: OctoPrint-PiSupport>=2021.3.26 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (2021.6.14)
2021-07-23 02:58:22,918 > Requirement already satisfied: PyYAML<6,>=5.3.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (5.4.1)
2021-07-23 02:58:22,918 > Requirement already satisfied: blinker<2,>=1.4 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.4)
2021-07-23 02:58:22,918 > Requirement already satisfied: cachelib<1,>=0.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.1.1)
2021-07-23 02:58:22,918 > Requirement already satisfied: emoji<1,>=0.5.4 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.6.0)
2021-07-23 02:58:22,919 > Requirement already satisfied: filetype<2,>=1.0.7 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.0.7)
2021-07-23 02:58:22,919 > Requirement already satisfied: flask<2,>=1.1.2 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.1.2)
2021-07-23 02:58:22,919 > Requirement already satisfied: future<1,>=0.18.2 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.18.2)
2021-07-23 02:58:22,919 > Requirement already satisfied: itsdangerous<2,>=1.1.0 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.1.0)
2021-07-23 02:58:22,919 > Requirement already satisfied: markdown<3.2,>=3.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (3.1.1)
2021-07-23 02:58:22,919 > Requirement already satisfied: markupsafe<2.0,>=1.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.1.1)
2021-07-23 02:58:22,919 > Requirement already satisfied: netaddr<1,>=0.7.19 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.8.0)
2021-07-23 02:58:22,919 > Requirement already satisfied: netifaces<1,>=0.10.9 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.10.9)
2021-07-23 02:58:22,920 > Requirement already satisfied: pkginfo<2,>=1.5.0.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.7.0)
2021-07-23 02:58:22,920 > Requirement already satisfied: psutil<6,>=5.7 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (5.8.0)
2021-07-23 02:58:22,920 > Requirement already satisfied: pylru<2,>=1.2 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.2.0)
2021-07-23 02:58:22,920 > Requirement already satisfied: pyserial<4,>=3.4 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (3.5)
2021-07-23 02:58:22,920 > Requirement already satisfied: regex!=2018.11.6 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (2020.11.13)
2021-07-23 02:58:22,920 > Requirement already satisfied: requests<3,>=2.23.0 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (2.25.1)
2021-07-23 02:58:22,920 > Requirement already satisfied: sarge==0.1.5post0 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.1.5.post0)
2021-07-23 02:58:22,921 > Requirement already satisfied: semantic_version<3,>=2.8.5 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (2.8.5)
2021-07-23 02:58:22,921 > Requirement already satisfied: sentry-sdk<1,>=0.15.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.19.5)
2021-07-23 02:58:22,921 > Requirement already satisfied: tornado==5.1.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (5.1.1)
2021-07-23 02:58:22,921 > Requirement already satisfied: unidecode<0.05,>=0.04.14 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.4.21)
2021-07-23 02:58:22,921 > Requirement already satisfied: watchdog==0.10.4 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.10.4)
2021-07-23 02:58:22,921 > Requirement already satisfied: websocket-client<1,>=0.57 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.57.0)
2021-07-23 02:58:22,921 > Requirement already satisfied: werkzeug<2,>=1.0.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.0.1)
2021-07-23 02:58:22,921 > Requirement already satisfied: wrapt<2,>=1.12.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.12.1)
2021-07-23 02:58:22,922 > Requirement already satisfied: zipstream-new<1.2,>=1.1.8 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.1.8)
2021-07-23 02:58:22,922 > Requirement already satisfied: feedparser<7,>=6.0.2 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (6.0.2)
2021-07-23 02:58:22,922 > Requirement already satisfied: immutabledict<2,>=1.2.0 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (1.3.0)
2021-07-23 02:58:22,922 > Requirement already satisfied: zeroconf<0.25,>=0.24 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from OctoPrint->Slicer-Thumbnails==1.0.0) (0.24.5)
2021-07-23 02:58:22,922 > Requirement already satisfied: pathtools>=0.1.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from watchdog==0.10.4->OctoPrint->Slicer-Thumbnails==1.0.0) (0.1.2)
2021-07-23 02:58:22,922 > Requirement already satisfied: sgmllib3k in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from feedparser<7,>=6.0.2->OctoPrint->Slicer-Thumbnails==1.0.0) (1.0.0)
2021-07-23 02:58:22,922 > Requirement already satisfied: webassets>=2.0 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from Flask-Assets<3,>=2.0->OctoPrint->Slicer-Thumbnails==1.0.0) (2.0)
2021-07-23 02:58:22,922 > Requirement already satisfied: Babel>=2.3 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from Flask-Babel<2,>=1.0->OctoPrint->Slicer-Thumbnails==1.0.0) (2.9.0)
2021-07-23 02:58:22,922 > Requirement already satisfied: pytz in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from Flask-Babel<2,>=1.0->OctoPrint->Slicer-Thumbnails==1.0.0) (2020.5)
2021-07-23 02:58:22,923 > Requirement already satisfied: setuptools>=36 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from markdown<3.2,>=3.1->OctoPrint->Slicer-Thumbnails==1.0.0) (40.8.0)
2021-07-23 02:58:22,923 > Requirement already satisfied: urllib3<1.27,>=1.21.1 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from requests<3,>=2.23.0->OctoPrint->Slicer-Thumbnails==1.0.0) (1.26.3)
2021-07-23 02:58:22,923 > Requirement already satisfied: chardet<5,>=3.0.2 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from requests<3,>=2.23.0->OctoPrint->Slicer-Thumbnails==1.0.0) (4.0.0)
2021-07-23 02:58:22,923 > Requirement already satisfied: certifi>=2017.4.17 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from requests<3,>=2.23.0->OctoPrint->Slicer-Thumbnails==1.0.0) (2020.12.5)
2021-07-23 02:58:22,923 > Requirement already satisfied: idna<3,>=2.5 in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from requests<3,>=2.23.0->OctoPrint->Slicer-Thumbnails==1.0.0) (2.10)
2021-07-23 02:58:22,923 > Requirement already satisfied: six in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from websocket-client<1,>=0.57->OctoPrint->Slicer-Thumbnails==1.0.0) (1.15.0)
2021-07-23 02:58:22,923 > Requirement already satisfied: ifaddr in /home/pi/OctoPrint/venv/lib/python3.7/site-packages (from zeroconf<0.25,>=0.24->OctoPrint->Slicer-Thumbnails==1.0.0) (0.1.7)
2021-07-23 02:58:22,923 > Using legacy 'setup.py install' for Slicer-Thumbnails, since package 'wheel' is not installed.
2021-07-23 02:58:22,924 > Installing collected packages: Slicer-Thumbnails
2021-07-23 02:58:22,924 > Attempting uninstall: Slicer-Thumbnails
2021-07-23 02:58:22,924 > Found existing installation: Slicer-Thumbnails 1.0.0
2021-07-23 02:58:22,924 > Uninstalling Slicer-Thumbnails-1.0.0:
2021-07-23 02:58:22,924 > Successfully uninstalled Slicer-Thumbnails-1.0.0
2021-07-23 02:58:22,924 > Running setup.py install for Slicer-Thumbnails: started
2021-07-23 02:58:23,425 > Running setup.py install for Slicer-Thumbnails: finished with status 'done'
2021-07-23 02:58:23,426 > Successfully installed Slicer-Thumbnails-1.0.0

[jneilliii]

can you share your octoprint.log @nysports, because the install states successful. I think this issue is dependency related.

[njwest]

@njwest, I think I see the issue for you. try copying/pasting this URL directly in Plugin Manager > Get More > ...from URL.

https://github.com/jneilliii/OctoPrint-PrusaSlicerThumbnails/archive/refs/tags/1.0.0.zip

wrong username, i'm njwest, you're looking for bjwest

[bjwest]

@njwest

wrong username, i'm njwest, you're looking for bjwest

No worries. I didn't even notice the wrong username and followed the instructions anyway. Worked like a charm.

[nysports]

can you share your octoprint.log @nysports, because the install states successful. I think this issue is dependency related.

Sorry for the delayed response. I was away. Log attached.
octoprint.log

[github-actions]

This issue has been automatically marked as stale because it has not had activity in 14 days. It will be closed if no further activity occurs in 7 days

[jneilliii]

ImportError: libopenjp2.so.7: cannot open shared object file: No such file or directory

#78 (comment)

[nysports]

Hey @jneilliii wondering if you saw this. Appreciate your help.

can you share your octoprint.log @nysports, because the install states successful. I think this issue is dependency related.

Sorry for the delayed response. I was away. Log attached.
octoprint.log

[jneilliii]

I posted a link to another issue with the fix for your problem.

[nysports]

I posted a link to another issue with the fix for your problem.

@jneilliii Still no luck. I've attached an updated log
octoprint.log

BTW, really appreciate your help

[jneilliii]

Ok, looks like after installing that it is missing another dependency.

ImportError: libtiff.so.5: cannot open shared object file: No such file or directory

so try this command via SSH...and then restart OctoPrint.

sudo apt install libtiff5

I also noticed you are getting numpy errors with bedlevelvisualizer. You might want to upgrade that plugin to the latest stable version, which removes the numpy dependency.

[nysports]

Hey, success! Really nice of you to help. I appreciate it.