Solution for RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" | For Raspberry Pi 4 Model B Rev 1.5 and later #483

Ceberus132 · 2022-01-19T15:16:08Z

Hello,

if u try to run a Script from the Repo and you get the RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" I found a solution for u =D

First open your shell, type in: cat /proc/cpuinfo or go to the Explorer, into "home/proc/cpuinfo" and open the File. At the Bottom will be a Part which looks like:

Hardware	: BCM2711
Revision	: b03115
Serial		: 100000000ed9a28c
Model		: Raspberry Pi 4 Model B Rev 1.5

Now open the shell, type in nano (or vim) rpi-ws281x/library/lib/rpihw.c and search for your Model.
If you cant find it, we will follow this Guide: rpi-ws281x/rpi-ws281x-python#56 (comment)

Open the shell,
first you uninstall the repo with sudo pip3 uninstall rpi_ws281x,

next you clone the git with git clone --recurse-submodules https://github.com/rpi-ws281x/rpi-ws281x-python,

after that you run nano (or vim) rpi-ws281x-python/library/lib/rpihw.c,

then you add:

{ 
     .hwver = 0xb03115, (Based on the Revision found in cpuinfo)
     .type = RPI_HWVER_TYPE_PI4, 
     .periph_base = PERIPH_BASE_RPI4, 
     .videocore_base = VIDEOCORE_BASE_RPI2, 
     .desc = "Pi 4 Model B - 2GB v1.5" (Based on the Model in cpuinfo)
},

after you made the changes, you change the Directory with cd rpi-ws281x-python/library/,

the last Command will be: sudo python3 setup.py install

I hope that helped, have a nice Day or Night =D

The text was updated successfully, but these errors were encountered:

Tirenoth · 2022-01-20T20:59:23Z

Thank you! This worked like a charm.

One modification - since Easy Install is deprecated, running sudo python3 setup.py install didn't work correctly for me.

Instead, I needed to run sudo pip3 install /path/to/home/rpi-ws281x-python/library

Gadgetoid · 2022-01-24T17:37:06Z

If you find a new, unsupported revision you should also raise a PR to support it 😄

Tirenoth · 2022-01-24T21:43:56Z

That didn't even occur to me while I was looking for a solution. Now it seems quite silly not to! :D

PR opened - #484

Gadgetoid · 2022-01-25T10:20:58Z

Thank you! 🎉

Macleykun · 2022-02-24T12:35:16Z

If you find a new, unsupported revision you should also raise a PR to support it 😄

Heya, i believe i have a new unsupported revision:
Hardware : BCM2835
Revision : c03115
Serial : 100000002fcc88bc
Model : Raspberry Pi 4 Model B Rev 1.5

I'm sadly completely new to this (using a rgb ring, wiring and low level code) but what can i give of information to support this board aswell for my wrgb ring 16 led?

bbeesley · 2022-02-24T18:48:01Z

If you find a new, unsupported revision you should also raise a PR to support it 😄

Heya, i believe i have a new unsupported revision: Hardware : BCM2835 Revision : c03115 Serial : 100000002fcc88bc Model : Raspberry Pi 4 Model B Rev 1.5

I'm sadly completely new to this (using a rgb ring, wiring and low level code) but what can i give of information to support this board aswell for my wrgb ring 16 led?

I've opened a PR for you using the details you provided #492
Am I right in thinking this is the 4GB pi 4?

Macleykun · 2022-02-25T11:30:11Z

If you find a new, unsupported revision you should also raise a PR to support it 😄

Heya, i believe i have a new unsupported revision: Hardware : BCM2835 Revision : c03115 Serial : 100000002fcc88bc Model : Raspberry Pi 4 Model B Rev 1.5
I'm sadly completely new to this (using a rgb ring, wiring and low level code) but what can i give of information to support this board aswell for my wrgb ring 16 led?

I've opened a PR for you using the details you provided #492 Am I right in thinking this is the 4GB pi 4?

Yes sir!

michaelacosta-rpi · 2022-03-02T22:21:56Z

I think I have a new unsupported version as well.
Hardware : BCM2835
Revision : a03115
Serial : 10000000c35ef311
Model : Raspberry Pi 4 Model B Rev 1.5

I tried doing the steps above with no success. Any suggestions or help?

Macleykun · 2022-03-02T22:34:31Z

Pho’s much memory? Met vriendelijke groet, Wesley de Vree

…

________________________________ Van: michaelacosta-rpi ***@***.***> Verzonden: Wednesday, March 2, 2022 11:22:06 PM Aan: jgarff/rpi_ws281x ***@***.***> CC: Macley ***@***.***>; Comment ***@***.***> Onderwerp: Re: [jgarff/rpi_ws281x] Solution for RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" | For Raspberry Pi 4 Model B Rev 1.5 and later (Issue #483) I think I have a new unsupported version as well. Hardware : BCM2835 Revision : a03115 Serial : 10000000c35ef311 Model : Raspberry Pi 4 Model B Rev 1.5 I tried doing the steps above with no success. Any suggestions or help? — Reply to this email directly, view it on GitHub<#483 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AGJIY42DULEIHEZNZYTZFXDU57SY5ANCNFSM5MKGX4IQ>. Triage notifications on the go with GitHub Mobile for iOS<https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android<https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>. You are receiving this because you commented.Message ID: ***@***.***>

michaelacosta-rpi · 2022-03-02T23:03:52Z

1GB RAM, sorry I left that out

Macleykun · 2022-03-04T22:41:35Z

Hello,

if u try to run a Script from the Repo and you get the RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" I found a solution for u =D

First open your shell, type in: cat /proc/cpuinfo or go to the Explorer, into "home/proc/cpuinfo" and open the File. At the Bottom will be a Part which looks like:
Hardware	: BCM2711
Revision	: b03115
Serial		: 100000000ed9a28c
Model		: Raspberry Pi 4 Model B Rev 1.5
Now open the shell, type in nano (or vim) rpi-ws281x/library/lib/rpihw.c and search for your Model. If you cant find it, we will follow this Guide: rpi-ws281x/rpi-ws281x-python#56 (comment)

Open the shell, first you uninstall the repo with sudo pip3 uninstall rpi_ws281x,

next you clone the git with git clone --recurse-submodules https://github.com/rpi-ws281x/rpi-ws281x-python,

after that you run nano (or vim) rpi-ws281x-python/library/lib/rpihw.c,

then you add:
{ 
     .hwver = 0xb03115, (Based on the Revision found in cpuinfo)
     .type = RPI_HWVER_TYPE_PI4, 
     .periph_base = PERIPH_BASE_RPI4, 
     .videocore_base = VIDEOCORE_BASE_RPI2, 
     .desc = "Pi 4 Model B - 2GB v1.5" (Based on the Model in cpuinfo)
},
after you made the changes, you change the Directory with cd rpi-ws281x-python/library/,

the last Command will be: sudo python3 setup.py install

I hope that helped, have a nice Day or Night =D

@michaelacosta-rpi follow the above quote and ya should be able to open a pr here (so everyone can use it it’s that revision!)

michaelacosta-rpi · 2022-03-07T16:04:50Z

Unfortunately I followed those steps and get the same error

Macleykun · 2022-03-11T15:58:19Z

Unfortunately I followed those steps and get the same error

sorry for the late reply
so, just to double check, adding this:

    {
        .hwver = 0xa03115,
        .type = RPI_HWVER_TYPE_PI4,
        .periph_base = PERIPH_BASE_RPI4,
        .videocore_base = VIDEOCORE_BASE_RPI2,
        .desc = "Pi 4 Model B - 1GB v1.5"
    },

put it in this line: https://github.com/bbeesley/rpi_ws281x/blob/e1df895b7d816a7b0352ca267dc210bf8dbe5752/rpihw.c#L138

so that you get:
(from line 138))

    },
    {
        .hwver = 0xa03115,
        .type = RPI_HWVER_TYPE_PI4,
        .periph_base = PERIPH_BASE_RPI4,
        .videocore_base = VIDEOCORE_BASE_RPI2,
        .desc = "Pi 4 Model B - 1GB v1.5"
    },
    {
        .hwver = 0xb03115,
        .type = RPI_HWVER_TYPE_PI4,
        .periph_base = PERIPH_BASE_RPI4,
        .videocore_base = VIDEOCORE_BASE_RPI2,
        .desc = "Pi 4 Model B - 2GB v1.5"
    },

and doing a recompile and then running with sudo the test script again still gives the error?
it shouldn't, i checked the others and what was changed to support my board, and it all should check out

marcuszerep · 2022-04-12T22:29:31Z

If it is helpful, another config data for the 8gb...

Hardware : BCM2711
Revision : d03115
Serial : 10000000bc84d13b
Model : Raspberry Pi 4 Model B Rev 1.5

This adds support for more Raspberry Pi 4 Revisions. See https://github.com/rpi-ws281x/rpi-ws281x-python/releases for changelog and jgarff/rpi_ws281x#483.

marcuszerep · 2022-05-03T06:33:04Z

All 4 versions of Raspberry Pi 4 Model B Rev 1.5 -- 1gb 2gb 4gb 8gb:

{
    .hwver = 0xa03115,
    .type = RPI_HWVER_TYPE_PI4,
    .periph_base = PERIPH_BASE_RPI4,
    .videocore_base = VIDEOCORE_BASE_RPI2,
    .desc = "Pi 4 Model B - 1GB v1.5"
},
{
    .hwver = 0xb03115,
    .type = RPI_HWVER_TYPE_PI4,
    .periph_base = PERIPH_BASE_RPI4,
    .videocore_base = VIDEOCORE_BASE_RPI2,
    .desc = "Pi 4 Model B - 2GB v1.5"
},
{
    .hwver = 0xc03115,
    .type = RPI_HWVER_TYPE_PI4,
    .periph_base = PERIPH_BASE_RPI4,
    .videocore_base = VIDEOCORE_BASE_RPI2,
    .desc = "Pi 4 Model B - 4GB v1.5"
},
{
    .hwver = 0xd03115,
    .type = RPI_HWVER_TYPE_PI4,
    .periph_base = PERIPH_BASE_RPI4,
    .videocore_base = VIDEOCORE_BASE_RPI2,
    .desc = "Pi 4 Model B - 8GB v1.5"
},

Notalso · 2022-05-28T18:47:07Z

doing a recompile and then running with sudo the test script again still gives the error? it shouldn't, i checked the others and what was changed to support my board, and it all should check out

@Macleykun or @michaelacosta-rpi , were you able to solve this issue for the RPi 4 Model B 1 GB?

I have the same issue and have tried to use this method to solve the problem, but have not succeeded. I would appreciate if anyone could point out what I've missed so that I can start playing with my set of NeoPixels.

I started with this guide to use NeoPixels with a Raspberry Pi (though I have repeatedly uninstalled and installed since then):
https://learn.adafruit.com/neopixels-on-raspberry-pi/python-usage

sudo pip3 install rpi_ws281x adafruit-circuitpython-neopixel
sudo python3 -m pip install --force-reinstall adafruit-blinka

I have performed OS updates listed as prerequisites here:
https://learn.adafruit.com/circuitpython-on-raspberrypi-linux/installing-circuitpython-on-raspberry-pi

Code I'm trying to run:

import board
import neopixel
pixels = neopixel.NeoPixel(board.D18,30)
pixels[0] = (255,0,0)

My stack trace:

Traceback (most recent call last):
  File "/home/pi/Documents/NeoPixels/Demo.py", line 4, in <module>
    pixels[0] = (255,0,0)
  File "/usr/local/lib/python3.7/dist-packages/adafruit_pixelbuf.py", line 312, in __setitem__
    self.show()
  File "/usr/local/lib/python3.7/dist-packages/adafruit_pixelbuf.py", line 204, in show
    return self._transmit(self._post_brightness_buffer)
  File "/usr/local/lib/python3.7/dist-packages/neopixel.py", line 180, in _transmit
    neopixel_write(self.pin, buffer)
  File "/home/pi/.local/lib/python3.7/site-packages/neopixel_write.py", line 38, in neopixel_write
    return _neopixel.neopixel_write(gpio, buf)
  File "/home/pi/.local/lib/python3.7/site-packages/adafruit_blinka/microcontroller/bcm283x/neopixel.py", line 83, in neopixel_write
    "ws2811_init failed with code {0} ({1})".format(resp, message)
RuntimeError: ws2811_init failed with code -3 (Hardware revision is not supported)

My output of cat /proc/cpuinfo: (Raspberry Pi 4 Model B 1 GB - a03115)

Hardware	: BCM2711
Revision	: a03115
Serial		: 1000000030ded1c1
Model		: Raspberry Pi 4 Model B Rev 1.5

I ran the github command to download code to this directory:

/home/pi/Documents/NeoPixels/rpi_ws281x/rpi-ws281x-python/library/lib

Inside rpihw.c on lines 138-144 I already see the appropriate values for my hardware model:

    {
        .hwver = 0xa03115,
        .type = RPI_HWVER_TYPE_PI4,
        .periph_base = PERIPH_BASE_RPI4,
        .videocore_base = VIDEOCORE_BASE_RPI2,
        .desc = "Pi 4 Model B - 1GB v1.5"
    }

So, I navigated to the \library directory and ran the command

sudo python3 setup.py install

This appeared to compile & install, but the issue was not resolved

I also tried the top commenter's command saying easy install is deprecated with no effect:

sudo pip3 install .

This also appeared to run properly, but did not solve the issue.

So, I wanted to make sure the version I had pulled was the one being installed, so I tried uninstalling with this command:

sudo pip3 uninstall rpi_ws281x
sudo pip3 uninstall adafruit-circuitpython-neopixel

I believe this worked, because my stack trace changes to being unable to import NeoPixel:
Traceback (most recent call last):

  File "/home/pi/Documents/NeoPixels/Demo.py", line 2, in <module>
    import neopixel
ModuleNotFoundError: No module named 'neopixel'

I then try the above python install again:

sudo pip3 install .
sudo pip3 install adafruit-circuitpython-neopixel

Is there any way to look through the /site-packages/ and /dist-packages/ to find the rpihw.c file and make sure I've have an appropriate setup? I tried poking through the .py files in the stack trace but I'm not particularly experienced in python, or how it interacts with c.

Also, since the code imported from github apparently required no modifications, I would expect the command

sudo pip3 install rpi_ws281x

to install a functioning version, but it does not. What else am I missing?

marcuszerep · 2022-06-27T20:08:26Z

I'd like to contribute to the resolution of this issue, but I am not a C/compiled code developer. I've gathered the needed json code #483 (comment) for https://github.com/jgarff/rpi_ws281x/blob/master/rpihw.c

I can also DEV/UAT test for an 8GB v1.5 Pi.

Also willing to hire an existing contributor to get this resolved. Would hire a fiver person to make the code change and compile, but I would rather compensate an existing contributor. (@navrocky @Gadgetoid @arcturis @timonsku @flokli @Tirenoth I see you all are recent contributors.) Thanks all

marcuszerep · 2022-07-11T17:59:05Z

For dependent libraries, although the issues remains open, this appears to be updated in the code.
https://github.com/jgarff/rpi_ws281x/blob/master/rpihw.c#L139

Raspberry Pi 4 Model B Rev 1.5:
1gb - 9d74e47
2gb - d8f211e
4gb - d568987
8gb - c412b65

Macleykun · 2022-08-17T16:42:49Z

Any update on this one :) ?

marcuszerep · 2022-08-17T18:21:50Z

This issue should be closed out.

I can confirm I had someone compile the library and I've tested on Raspberry Pi 4 Model B Rev 1.5 8gb & 4gb. If you are still having an issue, you are either 1) using an older build, 2) using a library which is dependent on this with an older build (they need to update their dependency on this), or 3) did not compile the library properly or with the most recent build.

ayashjorden · 2022-09-02T04:11:45Z

Hi all,
I'm trying to drive a ws2811 strip using various Node.JS libs, currently using "@gbkwiatt/node-rpi-ws281x-native".
OS is Ubuntu 18.04.2

The board I have is LibreComputer LePotato, cat /proc/cpuinfo:

libre@libre-computer:~/src/myproject$ cat /proc/cpuinfo
processor       : 0
BogoMIPS        : 48.00
Features        : fp asimd evtstrm aes pmull sha1 sha2 crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant     : 0x0
CPU part        : 0xd03
CPU revision    : 4

processor       : 1
BogoMIPS        : 48.00
Features        : fp asimd evtstrm aes pmull sha1 sha2 crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant     : 0x0
CPU part        : 0xd03
CPU revision    : 4

processor       : 2
BogoMIPS        : 48.00
Features        : fp asimd evtstrm aes pmull sha1 sha2 crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant     : 0x0
CPU part        : 0xd03
CPU revision    : 4

processor       : 3
BogoMIPS        : 48.00
Features        : fp asimd evtstrm aes pmull sha1 sha2 crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant     : 0x0
CPU part        : 0xd03
CPU revision    : 4

Can anyone advise on what would be the parameters for rpihw.c ? or if there's another command to get the Hardware/Revision/Serial/Model data?

Is there a way to debug rpi_ws281x/rpihw.c and just print what is the hwver should be?

Thanks

Ceberus132 changed the title ~~Raspberry Pi 4 Model B Rev 1.5 not supported?~~ Raspberry Pi 4 Model B Rev 1.5 - Hardware Revision Not Supported? Jan 19, 2022

Ceberus132 changed the title ~~Raspberry Pi 4 Model B Rev 1.5 - Hardware Revision Not Supported?~~ Raspberry Pi 4 Model B (2GB) Rev 1.5 - Hardware Revision Not Supported? Jan 19, 2022

Ceberus132 changed the title ~~Raspberry Pi 4 Model B (2GB) Rev 1.5 - Hardware Revision Not Supported?~~ Solution for RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" | For Raspberry Pi 4 Model B Rev 1.5 and later Jan 19, 2022

Gadgetoid added the notice Issues that are solved/do not require input, but preserved and marked of interest to users. label Jan 25, 2022

This was referenced Jan 25, 2022

Raspberry Pi 4 Model B Rev 1.4 - Hardware Revision Not Supported #431

Closed

Raspberry Pi 4B with Neopixel: Hardware revision is not supported #384

Closed

Pi 4 Model B Rev 1.5 revision code problems #485

Closed

bbeesley mentioned this issue Feb 24, 2022

Support for RPi4 4GB v1.5 #492

Merged

marcuszerep mentioned this issue Apr 12, 2022

"Hardware revision is not supported" For Raspberry Pi 4 Model B Rev 1.5 meg768/rpi-ws281x#23

Open

florian-h05 mentioned this issue Apr 23, 2022

Bump rpi_ws281x from 4.3.0 to 4.3.4 TobKra96/music_led_strip_control#158

Merged

marcuszerep mentioned this issue May 3, 2022

same issue on REV 1.5 #491

Open

marcuszerep mentioned this issue Jul 11, 2022

RuntimeError: ws2811_init failed with code -3 (Hardware revision is not supported) rpi-ws281x/rpi-ws281x-python#86

Closed

marcuszerep mentioned this issue Jul 11, 2022

Raspberry Pi 4 Model B Rev 1.4 - Hardware not Supported Issue gbkwiatt/node-rpi-ws281x-native#1

Open

mattjlewis mentioned this issue Aug 14, 2022

Hardware revision is not supported mattjlewis/diozero#98

Closed

GuyPerets106 mentioned this issue May 16, 2023

swig/python detected a memory leak of type 'ws2811_t *', no destructor found rpi-ws281x/rpi-ws281x-python#96

Closed

rnlgreen mentioned this issue Dec 15, 2023

RPi 3 Model A+ Rev 1.1 - Hardware revision is not supported #526

Open

JSeligstein mentioned this issue May 1, 2024

Hardware support for aarch64 pi 4 rev 1.5? #538

Open

sydios mentioned this issue Jul 28, 2024

RPi 3 Model A+ Rev 1.1 - Hardware revision is not supported rpi-ws281x/rpi-ws281x-python#111

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Solution for RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" | For Raspberry Pi 4 Model B Rev 1.5 and later #483

Solution for RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" | For Raspberry Pi 4 Model B Rev 1.5 and later #483

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Solution for RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" | For Raspberry Pi 4 Model B Rev 1.5 and later #483

Solution for RuntimeError: "ws2811_init failed with code -3 (Hardware revision is not supported)" | For Raspberry Pi 4 Model B Rev 1.5 and later #483

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