server disconnects when pressing trailer button (android/ios)

[Drvke97]

Describe the bug

When I use jellyfin on android and ios, when I press the trailer of a movie or series, the server “disconnects” and asks me to log in again, this happens on android and iphone.

I leave an example GDrive video https://drive.google.com/file/d/1lhMM1IOWUlHctE1tIzroktkpWAU7_K0P/view

you will see that I have a small modification in my home page (featured content bar), but this has nothing to do with it, because even using the version without modification and/or going to the movie or series propietary details page, it disconnects when I press play trailer.

I checked and this had been discussed in this Github POST, but did not remain in many advances.

the logs that I have do not help much, only appears the attached, in addition to that even running the tail command in linux and testing the cases, nothing appears, only the connection requests.

Logs

[2024-11-21 19:30:36.225 -03:00] [INF] WS "192.168.31.1" request
[2024-11-21 19:30:46.663 -03:00] [INF] WS "192.168.31.1" closed
[2024-11-21 19:30:46.768 -03:00] [INF] WS "192.168.31.1" closed
[2024-11-21 19:30:47.139 -03:00] [INF] WS "192.168.31.1" request
[2024-11-21 19:30:48.562 -03:00] [INF] Processing playback tracker : "98ff585ca665ce95-dfce4dfa6ea84904b6d90be0c39dc9c7-e73ca2ebaf6b61c9d947bf963ca7efb6"
[2024-11-21 19:30:54.637 -03:00] [INF] WS "192.168.31.1" request
[2024-11-21 19:30:59.355 -03:00] [INF] WS "192.168.31.1" closed
[2024-11-21 19:31:06.143 -03:00] [INF] WS "192.168.31.1" request
[2024-11-21 19:31:09.559 -03:00] [INF] Processing playback tracker : "98ff585ca665ce95-dfce4dfa6ea84904b6d90be0c39dc9c7-e73ca2ebaf6b61c9d947bf963ca7efb6"

Application version

2.6.2

Where did you install the app from?

Google Play

Device information

Galaxy S23 Ultra / iOs devices in general

Android version

Android 14 / iOS 17

Jellyfin server version

10.10.3

Which video player implementations does this bug apply to?

• Web player (default)
• Integrated player (ExoPlayer)
• External player (VLC, mpv, MX Player)