diff --git a/mountainduck/installation/index.md b/mountainduck/installation/index.md index f6bd0b73..950d9eda 100644 --- a/mountainduck/installation/index.md +++ b/mountainduck/installation/index.md @@ -115,23 +115,29 @@ After upgrading a license, a new license file will be generated. 3. Apply the new license file using double-click or copy the file into the application support folder. ### Windows Installation -#### Error Code 0x24C -If you're experiencing the error code `0x24C` `A volume has been accessed for which a file system driver is required that has not yet been loaded.`, please uninstall the client, reboot the system, and reinstall the client. +#### Error Code 0x24C +If you get the error code `0x24C` uninstall the client, reboot the system, and reinstall the client. + + 0x24C. A volume has been accessed for which a file system driver is required that has not yet been loaded. #### Installer goes haywire In some cases, the windows gets confused over the installed product and goes haywire. As a result the product can't be modified anymore. To fix the state, run the following command: - `reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" /s /f "Product Name"` - `reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products" /s /f "Product Name"` + + reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" /s /f "Product Name" + reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products" /s /f "Product Name" You should get an output like this: - `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B} - DisplayName REG_SZ Cyberduck` + + HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B} + DisplayName REG_SZ Cyberduck Delete the key using the following command: - `reg delete "output" /f` + + reg delete "output" /f Based on the example output it should look like this: - `reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B}" /f` + + reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B}" /f After restarting the system, the installer shouldn't complain anymore.