diff --git a/cyberduck/support.md b/cyberduck/support.md index 5dbff963..e119b203 100644 --- a/cyberduck/support.md +++ b/cyberduck/support.md @@ -25,21 +25,12 @@ Please be aware that you are possibly using our software at no charge if you hav ## Logging Output - -```````{tabs} -``````{group-tab} macOS - `````{tabs} -````{tab} Log - -Reveal the log output named `cyberduck.log` by choosing _Preferences → Connection → Log → Show_. - -Alternatively, the `cyberduck.log` file can be found in `~/Library/Logs/Cyberduck`. +````{group-tab} macOS -```` -````{tab} Console.app +Log output can be found in the `cyberduck.log` file in`~/Library/Logs/Cyberduck`. You can also reveal the file by clicking on the _Show_ button within the Cyberduck preferences _Connection_ tab. -You can easily `cyberduck.log` in *Console.app* (Open from `/Applications/Utilities`) under `Reports → Log Reports → cyberduck.log`. +Alternatively, you can find `cyberduck.log` in *Console.app* (Open from `/Applications/Utilities`) under `Reports → Log Reports → cyberduck.log`. ```{image} _images/Console.app.png :alt: Console.app @@ -47,37 +38,18 @@ You can easily `cyberduck.log` in *Console.app* (Open from `/Applications/Utilit ``` ```` -````` - -**Transcript** - -You can only access the transcript which will log protocol request and responses. It's particular useful for protocols using HTTP. Open a *Terminal.app* window and enter - -`log stream --predicate '(process == "Cyberduck") && (category == "transcript")' --level info` - -```{note} -The transcript will be written in the *Terminal.app* window. Make sure to keep the window open after executing the command. -``` - - -**Heap Dump** - -To create a heap dump of the Cyberduck process on macOS (in case of excessive memory usage for example) you can use `jmap` from the {download}`OpenJDK 13`. - -`jmap -dump:file=cyberduck-dump.hprof [PID of Cyberduck process]` +````{group-tab} Windows -`````` -``````{group-tab} Windows +Log output can be found in the `cyberduck.log` file in `%AppData%\cyberduck`. You can also reveal the file by clicking on the *Show* button within the Mountain Duck *Preferences Connection* tab. The file is named *cyberduck.log*. -Reveal the log output named `cyberduck.log` by choosing _Preferences → Connection → Log → Show_. +```` +````` -Alternatively, the `cyberduck.log` file can be found in `%AppData%\cyberduck`. +### Debug Log -`````` -``````` +To enable debug logging tick the corresponding checkmark in the Cyberduck *Preferences Connection* tab. You can reach the logging output by clicking on the *Show* button within the same Cyberduck *Preferences* section. The file is called *cyberduck.log*. -### Debug Logging Level -Enable debug logging by choosing _Preferences → Connection → Log → Enable debug log_. Alternatively this can be configured using the following command line options. +Alternatively this can be configured using the following command line options. ````{tabs} ```{group-tab} macOS @@ -102,6 +74,29 @@ Debug logging can be enabled with a [hidden setting](preferences.md#hidden-confi ``` ```` +### Additional Log Outputs + +`````{tabs} +````{tab} Transcript + +You can only access the transcript which will log protocol request and responses. It's particular useful for protocols using HTTP. Open a *Terminal.app* window and enter + +`log stream --predicate '(process == "Cyberduck") && (category == "transcript")' --level info` + +```{note} +The transcript will be written in the *Terminal.app* window. Make sure to keep the window open after executing the command. +``` +```` + +````{tab} Heap Dump + +To create a heap dump of the Cyberduck process on macOS (in case of excessive memory usage for example) you can use `jmap` from the {download}`OpenJDK 13`. + +`jmap -dump:file=cyberduck-dump.hprof [PID of Cyberduck process]` + +```` +````` + ## Application Support Folder Inside the application support folder, the application saves files needed for their operations e.g. settings, log data, history files, etc.