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Some iOS users are seeing an error that their device is no longer supported #673

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tiwane opened this issue Mar 19, 2024 · 2 comments
Open

Some iOS users are seeing an error that their device is no longer supported #673

tiwane opened this issue Mar 19, 2024 · 2 comments
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bug Something isn't working Seek Stale issues for triage

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@tiwane
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tiwane commented Mar 19, 2024

Describe the bug
Some users are seeing an error message that their device is not supported.

To Reproduce
Steps to reproduce the behavior:

  1. Open Camera
  2. See an error message saying your device is not supported.

Expected behavior
The camera should work fine.

Screenshots
If applicable, add screenshots to help explain your problem.

image

Smartphone (please complete the following information):

  • Device: iPhone 10
  • OS: Unknown
  • Version 2.15.7 - 335

Additional context
@tiwane tiwane added the bug Something isn't working label Mar 19, 2024
@tiwane
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tiwane commented Mar 19, 2024

Log file here: https://inaturalist.slack.com/archives/C9KMT4MK2/p1710812085294779

@tiwane
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tiwane commented Mar 27, 2024

@alexshepard suggests it might be related to permissions check: https://inaturalist.slack.com/archives/C9KMT4MK2/p1711497275601529

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@kvangork @tiwane