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configure-gpu-acceleration-in-new-teams.md

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Configure GPU Acceleration In New Teams

Category: Office

The new version of teams based on React does not provide a UI configuration item to disable or enable GPU acceleration on Windows. In some situations, you might need to disable GPU acceleration if Teams is freezing or the video and sound is choppy.

Perform the following to disable GPU acceleration on Windows.

  1. Close the Teams application by right-clicking on the Teams icon in the taskbar overflow area and selecting "Quit".
  2. Open desktop-config.json in C:\Users\{username}\AppData\Roaming\Microsoft\Teams\ using a text editor.
  3. Find the entry for disableGpu and change the value to true
  4. Save the desktop-config.json file.
  5. Restart Teams.

Change the above value to false and restart Teams to re-enable GPU acceleration.