Category: Office
The new version of teams based on React does not provide a UI configuration item to disable or enable GPU acceleration on Windows. In some situations, you might need to disable GPU acceleration if Teams is freezing or the video and sound is choppy.
Perform the following to disable GPU acceleration on Windows.
- Close the Teams application by right-clicking on the Teams icon in the taskbar overflow area and selecting "Quit".
- Open
desktop-config.json
in C:\Users\{username}\AppData\Roaming\Microsoft\Teams\ using a text editor. - Find the entry for
disableGpu
and change the value totrue
- Save the
desktop-config.json
file. - Restart Teams.
Change the above value to false
and restart Teams to re-enable GPU acceleration.