Communication, Relationships, Alignment, Visibility, Documentation, Information Flows.
Autonomy in making good judgements relies on information which is not distorted, delayed or withheld. Teams need access to reliable information in order to be self-organising and self-determined. Efficient and effective communication channels ensure that the right information gets to the right people at the right time.
| STATEMENT | |
|---|---|
| 1. | Our organisation has automated systems to provide timely and precise feedback about the health of our production systems, keeping us informed about any potential issues. |
| 2. | Our organisation provides visibility of ongoing work across all departments and keeps us updated on progress. |
| 3. | Our teams share regular updates in easily accessible places so that ongoing work and progress are visible to all when needed. |
| 4. | Our teams maintain up-to-date documentation for key components and architectural decisions so that other engineers can understand our systems and the thinking behind them. |
| 5. | I take care to ensure the next person succeeds by ensuring my work is clean and appropriately documented before any handovers. |
| 6. | I ensure I collect, update, and pass on information in good faith, aiming to be as accurate, reliable and as clear as possible, avoiding any personal agendas or concealing any important details. |