Can't Place Order

[msfarrel]

I'm getting the following error in console when trying to place an order:

Uncaught ReferenceError: $j_opc is not defined
at Object.secureSubmitResponseHandler (checkout-form.js:1492)
at Object.success (prototype.js:391)
at callback (HPS.ts:146)
at HPS.ts:157
at HeartlandTokenService.ts:20
at window. (Ajax.ts:44)
at token?callback=jsonp_callback_3140&token_type=supt&object=token&_method=post&api_key=pkapi_cert_HfNcehIZQYhOIXbWbp&card[number]=4012002000060016&card[exp_month]=12&card[exp_year]=2025&card[cvc]=123:1

After the submit button clicks it just spins and nothing is submitted

[eric-vest]

Hi,

Usually a "something is not defined" error is due to an error during installation. Did you install the plugin through MagentoConnect? If not, what steps did you take?

Also, this plugin is for Magento 1, not Magento 2, in case that's relevant.

[msfarrel]

Hi!

The site is using Magento 1.9.2.2. I installed manually because MagentoConnect doesn't seem to exist anymore and I don't have an extension key. I did not see the plugin on the magento marketplace. Is there a way to get an extension key and install through magento connect still?

[msfarrel]

As for the steps to install manually, I downloaded the extension from here. Uploaded the files in the appropriate locations. Then cleared the cache. And finally added the sandbox keys and other payment settings.