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Handling of Orders with Custom Gift Card Products #14

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Shinde-nutan opened this issue Jan 8, 2025 · 0 comments
Open

Handling of Orders with Custom Gift Card Products #14

Shinde-nutan opened this issue Jan 8, 2025 · 0 comments

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@Shinde-nutan
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In the current flow, we exclude orders from the feed if any product in the order does not have a NetSuite product ID.
This causes orders containing custom gift card products to be entirely excluded, as these products do not have a mapped NetSuite product ID.

Problem:

As a result of this exclusion logic, orders with custom gift card products are not synced to NetSuite.

Expected Behavior:

  • Orders containing custom gift card products should be synced to NetSuite, including all items in the order.
  • For custom gift card products:
    • Use a hardcoded or configurable NetSuite product ID to ensure these products can be included in the feed.
  • Ensure all other products in the order are processed as usual.
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