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149 files in Drive, only 100 in my tablet after syncing #178

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fccfc5d245c opened this issue Sep 8, 2023 · 3 comments
Open

149 files in Drive, only 100 in my tablet after syncing #178

fccfc5d245c opened this issue Sep 8, 2023 · 3 comments
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help wanted Extra attention is needed

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@fccfc5d245c
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  • I have a phone with 144 files in a subfolder and 159 in another, GoogleDrive empty, tablet empty. Hit sync on phone, it uploads all files to Drive. Hit sync on the tablet and it only downloads 100 files per folder.

  • It doesn't matter how many times I hit the sync button on my tablet, the app won't download the missing 44 and 59 files.

  • This happened too on my phone, but reinstalling the app there solved the issue, it didn't work on my tablet this time.

  • I've tried to delete the subfolder that contains my files, to force a download from scratch. Doesn't work either.

  • I even got duplicate files on Drive at one point (not including the missing files), but I don't know how to reproduce the error.

  • Both the tablet and phone work fine usually, but I get this sync errors sometimes in either device and I've even lost files that cost me hours to paint.

I was happy with PS until Drive became the only option to sync and the problems started. I'm starting to regret having bought the pro version, which is a shame, because the actual drawing features are perfect.

How can I fix this?

@hippogamesunity
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Hello, sure. Can you share the Pixel Studio folder to [email protected]?

@hippogamesunity hippogamesunity added the help wanted Extra attention is needed label Sep 9, 2023
@fccfc5d245c
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In case you didn't see it, I sent you the folder from a "@tuta.io" mail account with the subject "Issue #178"

@hippogamesunity
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Yes, I've received it, thanks!

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