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Sample Customisation

This Java based sample illustrates some of the key features you can use to customise the Beacon SDK to add additional data about the user and how to override certain Beacon settings.

For more information see the Android technical documentation

Add additional meta data about your user using Beacon

  • identify() - to provide email and name of the user
  • Pre-populate the “Create a message” contact form data with Prefill
  • Add session Attributes - these are added to the Beacon visitor activity Note in the specific conversation that's created after the user sends a message or chat is created

Overriding Beacon config

  • Edit contact form options
  • Provide alternative Instant Answers
  • Override the Beacon color by providing an alternate hex color value
  • Provide custom or text/string translations using Android String resources see beacon-override.xml. See the translation strings in the documentation for a full list of the overridable strings.

Screenshot