diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
new file mode 100644
index 0000000..6945115
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -0,0 +1,14 @@
+blank_issues_enabled: false
+contact_links:
+  - name: Bugs, Feature Requests, Ideas
+    url: https://github.com/hasura/graphql-engine/issues/new/choose
+    about: Use hasura/graphql-engine for issues related to ndc-sendgrid.
+  - name: ☁️ Hasura Cloud Help & Support Center
+    url: https://cloud.hasura.io/support
+    about: For Issues related to Hasura Cloud and DDN ⚡️
+  - name: ❓ Get Support from Discord Community
+    url: https://discord.com/invite/hasura
+    about: Please ask and answer questions here. 🏥
+  - name: 🙋‍♀️ Have a question on how to achieve something with Hasura?
+    url: https://github.com/hasura/graphql-engine/discussions
+    about: Start a GitHub discussion
diff --git a/.github/ISSUE_TEMPLATE/internal-issues-only.md b/.github/ISSUE_TEMPLATE/internal-issues-only.md
new file mode 100644
index 0000000..0ad5543
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/internal-issues-only.md
@@ -0,0 +1,12 @@
+---
+name: New issues are meant to be created by Hasura collaborators only
+about: DON'T USE THIS. We request you to use hasura/graphql-engine repo to open new
+  issues related to ndc-sendgrid (bugs, feature requests etc). It's recommended to tag those
+  issues with label c/ddn-ndc-sendgrid.
+title: ''
+labels: ''
+assignees:
+
+---
+
+