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Create a Contact Form #1209

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anitadesigns opened this issue Mar 8, 2024 · 2 comments
Open
1 of 5 tasks

Create a Contact Form #1209

anitadesigns opened this issue Mar 8, 2024 · 2 comments
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issue level II: main issue tracking level I issues; often will be tracking cross-fuctional teams tasks p-feature: Contact Form Contact Us page - to be https://expungeassist.org/contact-us priority: high role: design anything related to design role: development anything related to code role: product management role: UX content writing size: 1pt can be done in 6 hours or less

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@anitadesigns
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anitadesigns commented Mar 8, 2024

Overview

The website currently has no place for people to reach out to us with inquiries, feedback, or requests for assistance. By developing this contact form, we aim to streamline the process of receiving and managing incoming communications, ensuring that inquiries are promptly addressed and routed to the appropriate team members or departments. This contact form will serve as a valuable tool for enhancing our engagement with stakeholders, fostering transparency, and ultimately, strengthening our relationships with our community.

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This issue was prompted from the outcomes of #687

@anitadesigns anitadesigns added role: development anything related to code role: design anything related to design priority: high role: product management role: UX content writing size: 1pt can be done in 6 hours or less feature: missing issue level II: main issue tracking level I issues; often will be tracking cross-fuctional teams tasks labels Mar 8, 2024
@anitadesigns anitadesigns added this to the Launch Prep milestone Mar 8, 2024
@sydneywalcoff sydneywalcoff added p-feature: Contact Form Contact Us page - to be https://expungeassist.org/contact-us and removed feature: missing labels Mar 8, 2024
@amejiamesinas
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Here is the link Bonnie shared to forward all EA emails to PMs: https://github.com/hackforla/product-management/wiki/Forward-emails-to-team-members

If decide to go with the form, Bonnie suggested we follow up with her for specific recommendations around the process she uses for forms. For example, once form is submitted maintaining column to tracks taken and noting what team did in response to each form submitted.

@mariaweissman
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Update: we discussed that [email protected] is the email address that needs to be used moving forward, and the [email protected] as a filler on the website will be changed to [email protected] @sydneywalcoff

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Labels
issue level II: main issue tracking level I issues; often will be tracking cross-fuctional teams tasks p-feature: Contact Form Contact Us page - to be https://expungeassist.org/contact-us priority: high role: design anything related to design role: development anything related to code role: product management role: UX content writing size: 1pt can be done in 6 hours or less
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