== case automation ==
cdc - enter case dir nco - new comment eco - edit last comment pco - aspell, paste comment csr - check know issues css - cssbot ada - add attachments to case
ca - show case kb - show kb
== case automation ==
cdc - enter case dir nco - new comment eco - edit last comment pco - aspell, paste comment csr - check know issues css - cssbot ada - add attachments to case
ca - show case kb - show kb