+ Donation Refund Policy +
+ ++ At Mulearn Foundation, we are dedicated to maintaining + transparency and integrity in all our interactions, + including donation processing. We deeply value the support + of our donors and are committed to handling all donations + with care and accountability. While we do not typically + offer refunds on donations, we understand that circumstances + may arise where a donor may request a refund. +
++ Receipt Issuance and Verification +
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- + Receipts: Upon making a donation, donors will receive a + receipt from Mulearn Foundation acknowledging their + contribution. This receipt serves as proof of donation. + +
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- + Verification: In the event of a refund request, donors + must provide the receipt received at the time of + donation for verification purposes. + +
+ Refund Eligibility +
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- + Notification Period: Donors seeking a refund must + contact Mulearn Foundation within 7 days of the donation + date to initiate the refund process. Refund requests + made after this period may not be considered. + +
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- + Valid Reasons: Refunds may be considered under the + following circumstances: + +
+ - Unauthorized transactions or fraudulent activity. +
++ - Errors in the donation amount. +
++ - Dissatisfaction with the services provided under a + subscription-based donation (see below for + subscription-based donations policy). +
++ Subscription-Based Donations +
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- + Subscription Terms: Mulearn Foundation offers + subscription-based donation options where donors commit + to regular contributions over a specified period. + +
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- + Cancellation: Donors subscribed to recurring donations + have the option to cancel their subscription at any + time. Upon cancellation, future donations will be + discontinued, but previous donations are generally + non-refundable. + +
+ Refund Process +
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- + Request Submission: Donors must submit their refund + request to Mulearn Foundation via refunds@mulearn.org, + providing details of the donation, the reason for the + refund request, and a copy of the donation receipt. + +
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- + Review and Approval: Mulearn Foundation will review the + refund request and may require additional information + for verification purposes. Refunds will be approved at + the discretion of the Foundation. + +
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- + Refund Issuance: Upon approval, refunds will be + processed using the original payment method, unless + otherwise specified by the donor. + +
+ Contact Information +
++ For any inquiries or refund requests, please contact us at: +
++ Mulearn Foundation +
++ GTech Nila Building, +
++ Phase 1, Technopark, +
++ Karyavattom, Trivandrum +
++ Policy Revision +
++ Mulearn Foundation reserves the right to modify or update + this donation refund policy at any time without prior + notice. Any revisions will be effective immediately upon + posting on our website or other communication channels. +
++ Last Updated: 15 May 2024 +
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