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Guillaume SÉJOURNÉ

Product Manager ISP/MSP - Documentation Manager

Address:France (Paris area)
Tel:+33 6 84 13 77 32
Email:[email protected]
Born:1979
Citizenship:French
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Experiences

2018-present:

Product Manager (ISP/MSP), Vade Secure

Product manager for ISP (Internet Service Providers) and MSP (Managed Service Providers) related products. Setting up processes, roadmap and communications around these highly technical products (APIs, MTA, A.I. backends, etc.). Providing specifications to developers. (In addition to the Technical Publications Manager position).

2016-present:

Manager - Technical Publications, Training & Localization, Vade Secure

Create and lead the technical publications team. Set up a complete documentation process, in adequation with Engineering development cycles based on DITA, with a full Continuous Integration system, and continuous deployment for certain products.

Manage Localization needs for sofware, marketing and documentation for 11 target languages.

Lead the Training team and set up a complete and in-house LMS (Vade Secure Academy) for partners and resellers training.

Contribute to Product Management on ISP-oriented products and APIs.

2013-2016:

Manager - Technical Publications, Cloudmark

Leading the international technical publications team to deliver accurate and on-time documentation materials with close interaction with Product Management, Engineering and QA teams.

Migration and standardization of content management, from both FrameMaker and XML through a complete Continuous Integration system, based on DITA content built with DITA-OT.

Development of custom DITA-OT plugins (PDF, custom Webhelp, custom online review mode) and specializations (troubleshooting, REST API, etc.).

2010 - 2013:

Manager - Product Engineering, Cloudmark

Coordinating engineering teams in San Francisco and Paris for development of Security Platform products, with various missions, on behalf of offshore management team.

Leading/developing R&D projects on leveraging Big Data: real-time scalable storage, real-time analysis tools, etc.

2008 - 2010:

Sr Technical Writer, Bizanga, Cloudmark

Producing XML documentation for Security Platform products (MTA only at the time)

In charge of Crédit d’Impôt Recherche write-up and full review (French Tax refund credit based on innovation and R&D)

2001 - 2010:

Lecturer - Teacher, Université Paris 7, HETIC, etc.

For various schools and Universities in France, I was in charge of various technical classes around Technical writing, engineering, scripting and meta languages, etc. In 2003, I was appointed as a Master's degree diploma juror.

2003 - 2008:

Documentation Engineer, Technical Writer, Freelance

For over 50 customers: Creating and customizing complete documentation systems, based on the company’s abilities, existing teams, processes, etc. Advice, training and coaching to customer teams in recruiting technical writers, migrating documentation systems, localization projects, etc. Writing technical documentation for a variety of software and hardware, in both English and French Developed a SaaS-like Technical writing tool, called B.O.X (Bibliothèque d’Objets XML, or XML Objects Library) meant for customers to write their content online, and publish with 0 effort to PDF, XHTML, etc.

Education

2001 - 2003:DESS Rédaction Multilingue Informatisée (Master's Degree in Technical Communication), Université Paris 7, Paris, France
2000 - 2001:Maîtrise de Traduction et Linguistique Contrastive (Master's Degree in English Translation), Université Paris 7, Paris, France
1995 - 1996:Graduation, Rooselelt High School, MN, USA
1994 - 1994:Baccalauréat Série S Maths, Lycée La Tour des Dames, Rozay en Brie, France

Technical Skills

Operating Systems:Unix/Linux, MacOS X
DTP and Authoring:FrameMaker, InDesign
Technical Writing:XML (DTDs and Schemas), DITA, DocBook, XSL-T, XSL-FO, DITA-OT
Coding:Python (basics), javascript (jquery, nodejs).
Project Management:Git, Svn, trac, Jira, Jenkins, Gitlab, Gitlab-CI
Virtualization:Docker, Kubernetes, VMware, Virtualbox
Others:Ant, Bootstrap, Redis, No-SQL DB (Redis, Couchbase, ElasticSearch) and SQL Databases, PHP, Bash...

Recommendations

  • Lucy Veisblat, CEO of eCreation, while freelance

    "I have worked with Guillaume on several projects. On each occasion, he demonstrated his ability to understand client requirements and offer a solution, he provided outstanding technical services and he always met the deadlines."

  • Alexandre Lachmann, customer, co-founder of RunMyProcess (now Fujitsu owned)

    "Excellent work : a pleasure to work with him (fast learning, creative...)"

  • Xavier Delannoy, VP Engineering, Vade Secure

    "I worked with Guillaume at Bizanga/Cloudmark then at VadeSecure. Guillaume is the kind of guy you appreciate to have in your team for many reasons[...]. It's a pleasure to work with guillaume. He always suggest things in order to improve the product or the process. "

Contact

About me

I play the guitar, mostly Blues/Blues-Rock and 70's rock. I love reading, especially American literature. I love cooking for my family, and playing music with my daughters. DIY Hifi and electronics projects, based on Raspberry Pi