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Printing problem via CUPS #35

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Badouu opened this issue Jan 9, 2025 · 3 comments
Open

Printing problem via CUPS #35

Badouu opened this issue Jan 9, 2025 · 3 comments

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@Badouu
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Badouu commented Jan 9, 2025

Hello,
I'm having a problem with printing. Let me explain: when I print a JPEG file from the CUPS server (version 2.3.4) installed on MacOS, it works perfectly, but when I print it from the Ubuntu CUPS server (2.4.7), the image comes without color and is crooked. The corresponding images are attached.

IMG_6953
IMG_6954

@gmuth
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gmuth commented Jan 14, 2025

After the IPP library successfully submits the jpeg to CUPS, its up to CUPS and its drivers to convert and transmit the image from CUPS to the physical printer. Please report exceptions and logs related to this library, if you think your issue is caused by this library.

@Badouu
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Badouu commented Jan 15, 2025

Hello. I'll get back to you with the logs. Thanks.

@gmuth
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gmuth commented Jan 15, 2025

Because printing works okay with CUPS 2.3.4 it's very unlikely that the root cause for your issue is located in this IPP library. For sure the issue is related to your overall CUPS setup on the other machine. I'd recommend to setup everything as similar as possible to the solution that proved to work - e.g. install the same CUPS version and same printer drivers on the ubuntu system.

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