diff --git a/about/how.html b/about/how.html index 8699e89d..7afb744e 100644 --- a/about/how.html +++ b/about/how.html @@ -59,67 +59,67 @@
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+How the CRA is listening to Canadians, changing how we work and improving services
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+How the CRA makes information, data, publications and reports available
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+How the CRA protects your information, how to protect your CRA account and recognize tax scams
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+Accessibility plans and progress reports for the CRA, how to submit accessibility feedback
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+When you can expect us to complete your tax-related request or get back to you
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+Laws, tax conventions, tax treaties, regulatory plans, interpretation policies
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+How we manage our services in ways that are economically, environmentally and socially responsible
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+Policies the CRA follows for contracts, supply arrangements and standing offers
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+Current collective agreements and negotiation updates between the CRA and the bargaining units
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+How the CRA avoids actions that could result in mistreatment of individuals by foreign entities
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+How and what the CRA does to preserve the fairness and integrity of laws we administer