diff --git a/lib/galaxy/managers/users.py b/lib/galaxy/managers/users.py
index 59dc13184c3b..2196857cf479 100644
--- a/lib/galaxy/managers/users.py
+++ b/lib/galaxy/managers/users.py
@@ -615,7 +615,7 @@ def get_reset_token(self, trans, email):
         reset_user = get_user_by_email(trans.sa_session, email, self.app.model.User)
         if not reset_user and email != email.lower():
             reset_user = self._get_user_by_email_case_insensitive(trans.sa_session, email)
-        if reset_user:
+        if reset_user and not reset_user.deleted:
             prt = self.app.model.PasswordResetToken(reset_user)
             trans.sa_session.add(prt)
             with transaction(trans.sa_session):
diff --git a/test/unit/app/managers/test_UserManager.py b/test/unit/app/managers/test_UserManager.py
index 871daac25c8f..b8286838d103 100644
--- a/test/unit/app/managers/test_UserManager.py
+++ b/test/unit/app/managers/test_UserManager.py
@@ -232,6 +232,16 @@ def validate_send_email(frm, to, subject, body, config, html=None):
                 mock_unique_id.assert_called_once()
         assert result is None
 
+    def test_reset_email_user_deleted(self):
+        self.trans.app.config.allow_user_deletion = True
+        self.log("should not produce the password reset email if user is deleted")
+        user_email = "user@nopassword.com"
+        user = self.user_manager.create(email=user_email, username="nopassword")
+        self.user_manager.delete(user)
+        assert user.deleted is True
+        message = self.user_manager.send_reset_email(self.trans, {"email": user_email})
+        assert message == "Failed to produce password reset token. User not found."
+
     def test_get_user_by_identity(self):
         # return None if username/email not found
         assert self.user_manager.get_user_by_identity("xyz") is None