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I know there is code to restrict the users to their own ticket (cannot find it now though, but it should be somewhere around here), but, is it possible so they can see the unassigned conversations as well?
Thanks
The text was updated successfully, but these errors were encountered:
I know there is code to restrict the users to their own ticket (cannot find it now though, but it should be somewhere around here), but, is it possible so they can see the unassigned conversations as well?
Thanks
The text was updated successfully, but these errors were encountered: