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Prevent users with admin rights from removing the Fleet agent #25711

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ddribeiro opened this issue Jan 23, 2025 · 1 comment
Open

Prevent users with admin rights from removing the Fleet agent #25711

ddribeiro opened this issue Jan 23, 2025 · 1 comment
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customer-mozartia customer-preston :product Product Design department (shows up on 🦢 Drafting board)

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@ddribeiro
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ddribeiro commented Jan 23, 2025

Gong snippet: https://us-65885.app.gong.io/call?id=6719433018862554186&highlights=%5B%7B%22type%22%3A%22SHARE%22%2C%22from%22%3A94%2C%22to%22%3A644%7D%5D

Problem

All employees at customer-mozartia have admin permissions to their computers. This means they can remove the Fleet agent from their computers.

What have you tried?

customer-mozartia does enroll most of their macOS hosts via ADE, so they have the option to make the MDM profile non-removable. Doing this does not cover Windows or Linux enrollments, however.

We talked about methods to incentive employees to keep hosts enrolled, like requiring enrollment to get access to the corporate network. This would not currently work with their internal policies.

Potential solutions

customer-mozartia would like to have a mechanism to prevent admin users from removing the Fleet agent from their computers.

What is the expected workflow as a result of your proposal?

A user with admin privileges attempts to remove the Fleet agent from their host > they are not able to because there are mechanisms in place that prevent that.

@ddribeiro ddribeiro added :product Product Design department (shows up on 🦢 Drafting board) customer-mozartia labels Jan 23, 2025
@JoStableford
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Linked to Unthread ticket:

Conversation #4245

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Labels
customer-mozartia customer-preston :product Product Design department (shows up on 🦢 Drafting board)
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