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Can't run installed PWA apps -Failed to read the configuration file. Please contact your system administrator. #520

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skoruppa opened this issue Jun 24, 2024 · 3 comments
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bug Something isn't working question Further information is requested

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@skoruppa
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skoruppa commented Jun 24, 2024

Description

When I try to launch Teams with PWAsForFirefox on my Ubuntu 22.04 Installation i receive an error
"Failed to read the configuration file. Please contact your system administrator."

And after that, a new empty Firefox window is opened with a question about making it a default browser.
I tried reinstalling the extension, runtime, pwa an it always ends on with the same error message

Nothing interesting in logs

firefoxpwa site launch 01J14S02B83BGYRP8S65V0HG9N -- --jsconsole
09:27:45 <font color="#12488B">[INFO] </font>Patching the runtime
09:27:45 <font color="#12488B">[INFO] </font>Runtime patched!
09:27:45 <font color="#12488B">[INFO] </font>Patching the profile
09:27:45 <font color="#12488B">[INFO] </font>Profile patched!
09:27:45 <font color="#12488B">[INFO] </font>Launching the web app

and I see one interesting warning in browser's console but I don't know if it is related
image

Extension/connector is in the latest version - 2.12.1 just like Firefox - 128.0b6

Steps to Reproduce

  1. Go to (https://teams.microsoft.com/v2/)
  2. Click on install PWA button in the url navigation bar
  3. Install PWA in a new profile
  4. Try to run the PWA
  5. Error is thrown
    image
  6. After accepting it, a new empty Firefox window is open
    image

Environment

  • Operating system: Ubuntu 22.04
  • System architecture: x86
  • Desktop environment: Gnome
  • Installation method: DEB
  • PWAsForFirefox extension version: 2.12.1
  • PWAsForFirefox native version: 2.12.1
  • PWAsForFirefox runtime version: 2.12.1
  • Firefox version: 128.0b6
@skoruppa skoruppa added the bug Something isn't working label Jun 24, 2024
@filips123
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Please try to run "Patch profiles and runtime" from the extension settings and relaunch your PWA. Also, try to install a new PWA into a separate profile and check if it works there.

@skoruppa
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Please try to run "Patch profiles and runtime" from the extension settings and relaunch your PWA. Also, try to install a new PWA into a separate profile and check if it works there.

Tried everything. I have done "Patch profiles and runtime" countless times before reporting this bug. I just created a new profile, installed PWA there and have the exact same issue

@filips123
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Can you please check if files _autoconfig.cfg and defaults/pref/autoconfig.js inside your runtime directory are the same as in the repository? Also, please try to remove the runtime directory, and install and patch the runtime again from the extension.

@filips123 filips123 added the question Further information is requested label Sep 13, 2024
@filips123 filips123 added question Further information is requested and removed question Further information is requested labels Sep 28, 2024
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