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There is considerable confusion about file extensions, and many users expect that a file will not work because the outputted file extension doesn't match their expectations, despite the contents of the file being exactly what they're looking for.
Many users are uncomfortable changing the extension on their own, and will only do so after prompting. Thus they just assume that the site does not meet their needs.
Making a dropdown containing common extensions may allow these users to feel more comfortable.
The text was updated successfully, but these errors were encountered:
There is considerable confusion about file extensions, and many users expect that a file will not work because the outputted file extension doesn't match their expectations, despite the contents of the file being exactly what they're looking for.
Many users are uncomfortable changing the extension on their own, and will only do so after prompting. Thus they just assume that the site does not meet their needs.
Making a dropdown containing common extensions may allow these users to feel more comfortable.
The text was updated successfully, but these errors were encountered: