ESP32-S3-EYE cannot restore default firmware (AIV-687)

[SamHall]

Following the instructions and via various tools, I've not been able to successfully restore the features it shipped with. Instead, after each attempt, the board is no longer recognized as a USB device (Windows / USB connects/disconnects sounds in a loop).

It's become a bit maddening. I come here hoping for some guidance. Thank you.

"Each ESP32-S3-EYE board comes with pre-built default firmware that allows you to test its functions including voice wake-up, voice command recognition, face detection and recognition."

[Sandra-lol]

Hi, have you tried flashing esp-who firmware? maybe that's why it keeps restarting.

[SamHall]

Hi, have you tried flashing esp-who firmware? maybe that's why it keeps restarting.

I've tried a lot of things, but don't recall that specifically. Are you saying that IF I had, it would have caused the reboot issue? If so, wouldn't a reset and re-flash of other appropriate firmware correct the issue?

The page linked is all I can find as a default .bin.
If you suggest a different firmware, please share. Thank you.

[SamHall]

Hi, have you tried flashing esp-who firmware? maybe that's why it keeps restarting.

FYI - the reason I used the firmware listed was based on the link from the Espressif site for this board.

[Sandra-lol]

sorry, I meant lacking firmware caused the reboot...
Firmware here should be working: https://github.com/espressif/esp-who/tree/master/default_bin/esp32-s3-eye

[SamHall]

sorry, I meant lacking firmware caused the reboot... Firmware here should be working: https://github.com/espressif/esp-who/tree/master/default_bin/esp32-s3-eye

Yes, that was the link I referred to. Here's a screenshot of another firmware flash attempt (for Edge Impulse), showing the same behavior - that is, apparent success, but then can't read the device on the COM port.

[Sandra-lol]

Hi, we guess the there's hw issue with the board, maybe you can apply to change a board with the supplier?