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"We're having trouble connecting." #116

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nahkampf opened this issue Dec 19, 2023 · 9 comments
Open

"We're having trouble connecting." #116

nahkampf opened this issue Dec 19, 2023 · 9 comments

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@nahkampf
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OS: Windows 11 Pro (22H2)
Rekordbox: 6.6.7 rev23898-20468 x64
Unbox: 11 (e2a2ec3)

On the "Go live" screen it attempts to connect to Rekordbox, but fails: "We're having trouble connecting. Please reach out to us for support."

@moonspeak
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Having the same issue with Rekordbox 6.8.1.

@erikrichardlarson
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Will look into this, thanks for reporting!

@erikrichardlarson
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@moonspeak @nahkampf Just pushed a new release that's working for me on rb 6.8.1 on Windows, it should work on your end as well, if it doesn't just let me know. Here's the download link: https://github.com/erikrichardlarson/unbox/releases/download/11.1/unbox-win.zip

@moonspeak
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@moonspeak @nahkampf Just pushed a new release that's working for me on rb 6.8.1 on Windows, it should work on your end as well, if it doesn't just let me know. Here's the download link: https://github.com/erikrichardlarson/unbox/releases/download/11.1/unbox-win.zip

Thanks, this release works, although it's not pulling up album art.

@erikrichardlarson
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Gotcha was it pulling up album art before? Also is your album art in rekordbox?

@moonspeak
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Gotcha was it pulling up album art before? Also is your album art in rekordbox?

Can't speak for before as I haven't used Unbox before. But yes, my album art is in rekordbox/the ID3 tags.

@erikrichardlarson
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Gotcha will test this out and get back to you with what I find

@nahkampf
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nahkampf commented Jan 1, 2024

@moonspeak @nahkampf Just pushed a new release that's working for me on rb 6.8.1 on Windows, it should work on your end as well, if it doesn't just let me know. Here's the download link: https://github.com/erikrichardlarson/unbox/releases/download/11.1/unbox-win.zip

Works now, thanks, and sorry for the late reply :)

@erikrichardlarson
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@moonspeak The latest windows release will render album art for rekordbox https://github.com/erikrichardlarson/unbox/releases/download/11.2/unbox-win.zip

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