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Couldn't reach the homeserver #1231

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Ciechom opened this issue Jul 3, 2023 · 4 comments
Closed

Couldn't reach the homeserver #1231

Ciechom opened this issue Jul 3, 2023 · 4 comments
Labels
A-Login O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@Ciechom
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Ciechom commented Jul 3, 2023

Steps to reproduce

  1. I try to enter my own server
  2. I write the address: matrix.ciechom.eu
  3. I get the error
    IMG_0659

Outcome

I expect to be able to login

I get the error

On another server which doesn't support ssync I get the info message that it doesn't support it. On my server it doesn't matter what is in my .well-known/matrix/client i get the same error

My server points to my ssync server from matrix.ciechom.eu/.well-known/matrix/client

Your phone model

Iphone 13 pro max

Operating system version

Ios 17 beta

Application version

1.1.7 (53)

Homeserver

Synapse 1.85.1

Will you send logs?

Yes

@Ciechom
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Ciechom commented Jul 3, 2023

Yes, the sliding sync server lives at: https://sliding.matrix.ciechom.eu which should be supplied from https://matrix.ciechom.eu/.well-known/matrix/client

sliding sync version: https://sliding.matrix.ciechom.eu/client/server.json

@Velin92 Velin92 added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely A-Login labels Jul 3, 2023
@Ciechom
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Ciechom commented Jul 3, 2023

Someone on #element-x-ios:matrix.org told me to check if I have TLS versions other than TLSv1.3 enabled, and I didn't. After allowing older versions, I was able to log in.

@Ciechom Ciechom closed this as completed Jul 3, 2023
@fuomag9
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fuomag9 commented Jul 10, 2023

I have the exact same issue with my server fuo.fi and I'm using caddy as my reverse proxy. @Ciechom how did you fix it?

@pixlwave
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Adding a link to #786 for anyone encountering this in the future, which was the actual issue here.

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Labels
A-Login O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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