Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Corrupt data trying to restore session #28638

Closed
kenrachynski opened this issue Dec 4, 2024 · 1 comment
Closed

Corrupt data trying to restore session #28638

kenrachynski opened this issue Dec 4, 2024 · 1 comment
Labels
A-Session-Mgmt Session / device names, management UI, etc. A-Storage Storage layer of the app, including IndexedDB, local storage, etc. O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

Comments

@kenrachynski
Copy link

Steps to reproduce

  1. Wake MacBook Pro from nap
  2. Close Element tab because it has gone completely weird
  3. Open new tab and connect to app.element.io

Outcome

What did you expect?

Eventually, the app would load and I'd be able to chat. slowly.

What happened instead?

Could not restore previous session. Log out and clear cache; this will erase all your encryption keys and you won't be able to read encrypted messages.

Operating system

macOS 15.1.1

Browser information

Safari 18.1.1

URL for webapp

app.element.io

Application version

As far as I know it is current.

Homeserver

troublemaker.dev (conduwuit 0.5.0)

Will you send logs?

Yes
@dosubot dosubot bot added A-Session-Mgmt Session / device names, management UI, etc. A-Storage Storage layer of the app, including IndexedDB, local storage, etc. O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround labels Dec 4, 2024
@richvdh
Copy link
Member

richvdh commented Dec 4, 2024

Logs contain:

2024-12-04T19:41:51.631Z D Downloading Rust crypto library
2024-12-04T19:53:18.021Z E Unable to load session Loading chunk 7490 failed.
(timeout: https://app.element.io/bundles/21aae0d466bc7a53aaa1/7490.js)

Duplicate of #27361

@richvdh richvdh closed this as completed Dec 4, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
A-Session-Mgmt Session / device names, management UI, etc. A-Storage Storage layer of the app, including IndexedDB, local storage, etc. O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@kenrachynski @richvdh