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Unable to publish room #28107

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mpilgrem opened this issue Sep 26, 2024 · 3 comments
Closed

Unable to publish room #28107

mpilgrem opened this issue Sep 26, 2024 · 3 comments
Labels
A-Error-Message A-Room-Settings O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@mpilgrem
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mpilgrem commented Sep 26, 2024

Steps to reproduce

"Stack and Stackage" (main address #haskell-stack:matrix.org) is a public room. It also has local addresses #stack:matrix.org, #haskell-stack:matrix.org and #haskellstack:matrix.org. When I try to enable option Publish this room to the public in matrix.org's room directory? I get a dialog box:

Unable to publish room
There was an error publishing this room
<OK>

No other explanation is given for the error or what steps might need to be taken to resolve it.

EDIT: I also have the same experience with Element in a browser. The browser outcome looks like this:

image

Outcome

I expected to be able to publish the room via the option, as documented here: https://ems-docs.element.io/books/element-support/page/managing-a-room-room-settings. Or I expected:

  • limitations to publishing a public room to be documented; or
  • the application to identify what error had occurred; or
  • the applicaton to suggest ways the error experienced could be mitigated.

Operating system

Windows 11

Application version

Element version: 1.11.78 Crypto version: Rust SDK 0.7.2 (7a21514), Vodozemac 0.7.0

How did you install the app?

Can't recall but it was an 'official' channel

Homeserver

No response

Will you send logs?

Yes, if logs are requested - but I can't see that they are directly relevant.

@dosubot dosubot bot added A-Error-Message A-Room-Settings O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist labels Sep 26, 2024
@t3chguy
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t3chguy commented Sep 26, 2024

Will you send logs?
Yes

Not seeing any logs from you

Are you a matrix.org user? If so they mangled their server into forbidding publishing rooms with an unspecified error.

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Sep 26, 2024
@mpilgrem
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@t3chguy, thanks - so this is a current matrix.org problem? (Also, I've clarified my response on the subject of logs.)

@t3chguy
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t3chguy commented Sep 26, 2024

It is a limitation which matrix.org has imposed on its users and not one the spec provides an errcode for so isn't one that Element can provide a better error message for nor does it have a way to detect it being done so cannot hide the field. I suggest seeking help from matrix.org

@t3chguy t3chguy closed this as not planned Won't fix, can't repro, duplicate, stale Sep 26, 2024
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Labels
A-Error-Message A-Room-Settings O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
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