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"Unable to restore session" error after upgrading from ancient Element Desktop release #27449

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richvdh opened this issue May 8, 2024 · 0 comments
Open

"Unable to restore session" error after upgrading from ancient Element Desktop release #27449

richvdh opened this issue May 8, 2024 · 0 comments
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A-E2EE A-Element-R Issues affecting the port of Element's crypto layer to Rust O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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richvdh commented May 8, 2024 •
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If you were previously using an Element Desktop release from before December 2021 (specifically before #20160), then upgrade directly to a modern version using Rust crypto, you will get an "Unable to restore session" modal.

[The problem is that the format of the libolm account pickle changed in libolm 3.2.7, and the Rust crypto library only supports the newer format.]
@richvdh richvdh added T-Defect S-Critical Prevents work, causes data loss and/or has no workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow A-Element-R Issues affecting the port of Element's crypto layer to Rust Z-Unable-To-Restore-Session labels May 8, 2024
@dosubot dosubot bot added the A-E2EE label May 8, 2024
@richvdh richvdh mentioned this issue May 8, 2024
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A-E2EE A-Element-R Issues affecting the port of Element's crypto layer to Rust O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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