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The style is abnormal #27133

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MomentQYC opened this issue Mar 6, 2024 · 14 comments
Closed

The style is abnormal #27133

MomentQYC opened this issue Mar 6, 2024 · 14 comments
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T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@MomentQYC
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Steps to reproduce

  1. Compile and deploy Element-Web version 1.11.59 on your own
  2. Close the browser and clear the cache at the same time
  3. Reopen the deployed Element-Web

Outcome

What did you expect?

It's displaying as normal as before.

What happened instead?

A large number of styles crash (showing obvious abnormalities), but there are no errors reported in the console.

Also clearing the cache in Element-Web Settings doesn't solve the problem

Operating system

Debian 12

Browser information

Edge 122

URL for webapp

No response

Application version

No response

Homeserver

No response

Will you send logs?

No

@MomentQYC
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More than one person has observed this, so it shouldn't be a local problem

@t3chguy
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t3chguy commented Mar 6, 2024

Screenshots? How are we meant to know how it looks different to what you expected.

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Mar 6, 2024
@MomentQYC
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Screenshots? How are we meant to know how it looks different to what you expected.

image
This is a report from a user, with privacy-related information suppressed

@t3chguy
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t3chguy commented Mar 6, 2024

That definitely looks like some things aren't loading, logs would be next on the list of stuff we'd need to investigate this. Either that or repro steps.

@MomentQYC
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That definitely looks like some things aren't loading, logs would be next on the list of stuff we'd need to investigate this. Either that or repro steps.

image

@t3chguy
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t3chguy commented Mar 6, 2024

I suggest looking at the network tab and filtering down to the origin your Element instance is running on. Synapse requests will have nothing to do with it.

@MomentQYC
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suggest looking at the network tab and filtering down to the origin your Element instance is running on. Synapse requests will have nothing to do with it.

image

@t3chguy
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t3chguy commented Mar 6, 2024

That really isn't enough detail. Without a way to reproduce there isn't anything we can do to help you. Four requests is not how many Element makes. Compare it yourself to app.element.io which made 110 requests.

image

@MomentQYC
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That really isn't enough detail. Without a way to reproduce there isn't anything we can do to help you. Four requests is not how many Element makes. Compare it yourself to app.element.io which made 110 requests.

image

image
image

@t3chguy
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t3chguy commented Mar 6, 2024

I suggest submitting logs via the in-app mechanism as per the instructions in the issue template, screenshots aren't really enough. Of course you're instead welcome to investigate it yourself.

Compile and deploy Element-Web version 1.11.59 on your own

Would be good to know exactly how this was done, perhaps you compiled it incorrectly or deployed it in an unsupported way.

@MomentQYC
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Would be good to know exactly how this was done, perhaps you compiled it incorrectly or deployed it in an unsupported way.

git pull, yarn, then yarn dist, and deploy using the tarball generated by the last command

@t3chguy
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t3chguy commented Mar 6, 2024

Can you share such a tarball?

@MomentQYC
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Can you share such a tarball?

Sorry, I can't get anything on that server right now

@MomentQYC
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Can you share such a tarball?

I deleted node_modules and compiled with the latest version to fix the problem.
Thanks.

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