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"Error downloading audio" when recording a voice mesage #24904
Comments
Without sharing the logs, neither do we. |
The original logs for this issue have expired |
Done, submitted via develop |
@madduck can you share the |
@t3chguy here you go:
|
I encountered a similar issue. A user was sending multiple voice and it shows The ogg file can be downloaded. The format looks ogg:
But data invalid:
So it seems either ogg encoding issue or file decrypt issue. |
Steps to reproduce
Note: This was the first time I send a voice memo since I opened the app. The 2nd attempt to send a voice message worked fine.
voicemessageissue.mp4
Outcome
What did you expect?
To be able to listen to and send my audio
What happened instead?
Can't listen to my audio or send it
Operating system
macOS
Application version
1.11.25
How did you install the app?
https://packages.riot.im/desktop/install/macos/Element.dmg
Homeserver
matrix.org
Will you send logs?
Yes
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