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Unable to decrypt on one device only #12782

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tuxayo opened this issue Mar 19, 2020 · 4 comments
Closed

Unable to decrypt on one device only #12782

tuxayo opened this issue Mar 19, 2020 · 4 comments
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A-E2EE P1 T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter Z-UISI Unable to decrypt errors

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@tuxayo
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tuxayo commented Mar 19, 2020

Description

Both UTD on my Riot web device

https://matrix.to/#/!CWLUCoEWXSFyTCOtfL:matrix.org/$bE_RiRVnVcW68eoDX4Qhopfojn0BBJFPwR5kOXyO6BI?via=sw1v.org&via=matrix.org&via=chat.weho.st

https://matrix.to/#/!CWLUCoEWXSFyTCOtfL:matrix.org/$tH62-sX-RHWZH74hFuA-zwApUB17DWIL6kRw0oltca4?via=sw1v.org&via=matrix.org&via=chat.weho.st

Version information

  • Platform: web (in-browser)

For the web app:

  • Browser: Firefox dev edition 75.0b5 (64-bit)
  • OS: EndeavourOS (Arch Linux based)
  • URL: riot.im/develop / and riot.im/app /
@tuxayo
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tuxayo commented Mar 19, 2020

Asking the keys from another device worked.

I sent debug logs before and after requesting keys from other device.

UTDs are getting rare (kudos for that!) so no remaining UTD must remain "unpunished" as reproducing might be hard. Correct my if that not very useful.

@tuxayo
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tuxayo commented Mar 19, 2020 •
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Same is happening with two older messages:

I didn't ask keys from another device. Waiting for instruction to not risk "loosing proofs"

Edit: more

@bwindels bwindels added story:18 A-E2EE P1 Z-UISI Unable to decrypt errors and removed story:18 labels Mar 19, 2020
@kittykat
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kittykat commented Dec 8, 2021

@tuxayo Are you still seeing the issue? If you are, the Crypto team will need logs (which you can submit using the /rageshake command) to be able to debug the issue

@kittykat kittykat added the X-Needs-Info This issue is blocked awaiting information from the reporter label Dec 8, 2021
@turt2live
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Duplicate of #2996

@turt2live turt2live marked this as a duplicate of #2996 Jun 14, 2022
@turt2live turt2live closed this as not planned Won't fix, can't repro, duplicate, stale Jun 14, 2022
t3chguy pushed a commit that referenced this issue Oct 17, 2024
@dbkr
Stop using the js-sdk's compare function (#12782)
39d453a 
* Stop using the js-sdk's compare function

The file is supposed to be a js-sdk internal module so we shouldn't
have been using it, and now it uses the native collator, it's completely
trivial. It was also causing Intl.Collator to be accessed at the module
scope which risked it beating the modernizr check.

* add test

* Fix tests

Move the restoreAllMocks to prevent mock leakage and also add
some custom themes to test the ordering of those.

* Move spy to the right place

* Add ANOTHER test

* Add test for integration manager ordering
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A-E2EE P1 T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter Z-UISI Unable to decrypt errors
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@kittykat @bwindels @turt2live @tuxayo