diff --git a/docs/management/admin/allowlist-endpoint-3rd-party-av.asciidoc b/docs/management/admin/allowlist-endpoint-3rd-party-av.asciidoc index 3a53338b53..c0bef411da 100644 --- a/docs/management/admin/allowlist-endpoint-3rd-party-av.asciidoc +++ b/docs/management/admin/allowlist-endpoint-3rd-party-av.asciidoc @@ -1,6 +1,8 @@ [[allowlist-endpoint-3rd-party-av-apps]] = Allowlist Elastic Endpoint in third-party antivirus apps +NOTE: If you use other antivirus (AV) software along with {endpoint-sec}, you may need to add the other system as a trusted application in the {security-app}. Refer to <> for more information. + Third-party antivirus (AV) applications may identify the expected behavior of {elastic-endpoint} as a potential threat. Add {elastic-endpoint}'s digital signatures and file paths to your AV software's allowlist to ensure {elastic-endpoint} continues to function as intended. We recommend you allowlist both the file paths and digital signatures, if applicable. NOTE: Your AV software may refer to allowlisted processes as process exclusions, ignored processes, or trusted processes. It is important to note that file, folder, and path-based exclusions/exceptions are distinct from trusted applications and will not achieve the same result. This page explains how to ignore actions taken by processes, not how to ignore the files that spawned those processes. diff --git a/docs/management/admin/trusted-apps.asciidoc b/docs/management/admin/trusted-apps.asciidoc index 2219415e2f..9346b4e994 100644 --- a/docs/management/admin/trusted-apps.asciidoc +++ b/docs/management/admin/trusted-apps.asciidoc @@ -2,6 +2,8 @@ [chapter, role="xpack"] = Trusted applications +NOTE: If you use {endpoint-sec} along with other antivirus (AV) software, you might need to configure the other system to trust {elastic-endpoint}. Refer to <> for more information. + Users with the `superuser` role can add Windows, macOS, and Linux applications that should be trusted. By adding these trusted applications, you can use {elastic-sec} without compatibility or performance issues with other installed applications on your system. Trusted applications are applied only to hosts running {endpoint-sec}. Trusted applications are designed to help mitigate performance issues and incompatibilities with other endpoint software. However, they create blindspots for {elastic-sec}. One avenue attackers use to exploit these blindspots is by DLL (Dynamic Link Library) side-loading, where they leverage processes signed by trusted vendors -- such as antivirus software -- to execute their malicious DLLs. Such activity appears to originate from the trusted vendor's process.