diff --git a/docs/management/connectors/action-types/servicenow.asciidoc b/docs/management/connectors/action-types/servicenow.asciidoc index ab4e18a0ff5b3..11fe55ade7f95 100644 --- a/docs/management/connectors/action-types/servicenow.asciidoc +++ b/docs/management/connectors/action-types/servicenow.asciidoc @@ -61,8 +61,7 @@ The username for HTTP basic authentication. [[servicenow-action-configuration]] === Test connectors -You can test connectors with the <> or -as you're creating or editing the connector in {kib}. For example: +When you create or edit a connector, use the *Test* tab to test its actions: [role="screenshot"] image::management/connectors/images/servicenow-params-test.png[ServiceNow params test] @@ -99,6 +98,8 @@ The category of the incident. Urgency:: The extent to which the incident resolution can delay. +NOTE: When you create a rule that uses a {sn-itsm} connector, its recovery actions close {sn} incidents based on the correlation ID. If there are multiple incidents that match the correlation ID, the latest open incident for that ID is closed. + [float] [[servicenow-connector-networking-configuration]] === Connector networking configuration diff --git a/docs/management/connectors/images/servicenow-params-test.png b/docs/management/connectors/images/servicenow-params-test.png index d8a85608bd40e..5615744973c35 100644 Binary files a/docs/management/connectors/images/servicenow-params-test.png and b/docs/management/connectors/images/servicenow-params-test.png differ