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[Infra] Internal Server Error returns when accessing the Hosts landing page having set the search period out of the boost window #196059

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ablnk opened this issue Oct 14, 2024 · 4 comments
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bug Fixes for quality problems that affect the customer experience obs-serverless-performance Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team

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@ablnk
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ablnk commented Oct 14, 2024

Description:
GET /api/metrics/infra/host request fails with status code 500 and returns "Request timed out" when accessing the Hosts landing page having set the search period out of the boost window.

{
    "statusCode": 500,
    "error": "Internal Server Error",
    "message": "Request timed out",
}

The issue is only reproducible in a test LogsDB environment with search power set to 35.

Data in the search period:

Data view Docs
Logs 2,732,575,843
Metrics 601,310,529
Metrics - Kubernetes 261,604,394
APM 1,005,652,761

Looks similar to #195882 but for this one I haven't found related logs.

Steps to reproduce:

  1. Go to Infrastructure - Hosts.
  2. Set the search period 7 days outside the boost window.
  3. Verify that hosts metrics are loaded.

Expected behavior:

Hosts metrics are loaded.

@ablnk ablnk added the bug Fixes for quality problems that affect the customer experience label Oct 14, 2024
@botelastic botelastic bot added the needs-team Issues missing a team label label Oct 14, 2024
@dej611 dej611 added the Team:APM All issues that need APM UI Team support label Oct 17, 2024
@elasticmachine
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Pinging @elastic/apm-ui (Team:APM)

@botelastic botelastic bot removed the needs-team Issues missing a team label label Oct 17, 2024
@felixbarny felixbarny added Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team and removed Team:APM All issues that need APM UI Team support labels Oct 17, 2024
@elasticmachine
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Pinging @elastic/obs-ux-infra_services-team (Team:obs-ux-infra_services)

@gbamparop
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The issue is only reproducible in a test LogsDB environment with search power set to 35.

@ablnk since this is for metrics in the host landing page, is it related to LogsDB?

@chrisdistasio
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I believe we've ruled out changing SP to 35 and are defaulting to a # of 45. @cachedout can you please confirm?

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bug Fixes for quality problems that affect the customer experience obs-serverless-performance Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team
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