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Improve error page in visualisations when metrics are not present #192569

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gizas opened this issue Sep 11, 2024 · 3 comments
Open

Improve error page in visualisations when metrics are not present #192569

gizas opened this issue Sep 11, 2024 · 3 comments
Labels
bug Fixes for quality problems that affect the customer experience Feature:Lens impact:critical This issue should be addressed immediately due to a critical level of impact on the product. Team:Visualizations Visualization editors, elastic-charts and infrastructure

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@gizas
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gizas commented Sep 11, 2024

Kibana version:
8.15.0

Elasticsearch version:
8.15

Original install method (e.g. download page, yum, from source, etc.):
Install Elastic Agent with an additional policy that includes Kubernetes Integration

Describe the bug:

When no data are present in specific visualisation then an error page is presented as follows
Image

The error page is not useful for the user to identify that data are missing. This red error indications can not help users identify that the actual metrics are not present within time range they defined in the Time filter.

Steps to reproduce:

  1. Install elastic agent
  2. Install kubernetes integration 8.15.0
  3. Open [Metric Kubenetes ] Jobs dashbaord

Errors in browser console (if relevant):

TypeError: Cannot read properties of undefined (reading 'length')
    at https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/plugin/expressionMetricVis/1.0.0/expressionMetricVis.chunk.1.js:1:1631
    at l.dispatchRenderChange (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:446:80210)
    at l.componentDidUpdate (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:446:80335)
    at As (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:86637)
    at Fc (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:104450)
    at t.unstable_runWithPriority (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:433:3768)
    at Xo (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:44917)
    at Bc (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:101157)
    at wc (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:96464)
    at https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:425:45140


The above error occurred in l:
    at l (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:446:80089)
    at S (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:361:754987)
    at div
    at div
    at t.default (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:372:230815)
    at R (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:393:20810)
    at div
    at https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:356:46261
    at div
    at https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:356:46261
    at x (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/plugin/expressionMetricVis/1.0.0/expressionMetricVis.chunk.1.js:1:1408)
    at div
    at https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:356:46261
    at x (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:313196)
    at L (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:313997)
    at p (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:308925)
    at c (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:361:190149)
    at t (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:223266)
    at ee (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:223772)
    at Context (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/core/core.entry.js:16:207000)
    at p (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:361:594284)
    at d (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:361:150723)
    at v (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:356:46705)
    at a (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:384:11593)
    at f (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:6:59856)
    at x (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:361:620368)
    at s (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:372:203784)
    at a (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:361:965943)
    at m (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:377:1067861)
    at T (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/plugin/expressionMetricVis/1.0.0/expressionMetricVis.plugin.js:1:11438)
    at D (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/plugin/expressionMetricVis/1.0.0/expressionMetricVis.plugin.js:1:11763)
    at C (https://41ad3e92effa4b589703da7828e76dbd.us-central1.gcp.cloud.es.io:9243/8aa0b59da12c/bundles/plugin/expressionMetricVis/1.0.0/expressionMetricVis.plugin.js:1:12243)

Any additional context:

elastic/integrations#11060 (comment)

@gizas gizas added the bug Fixes for quality problems that affect the customer experience label Sep 11, 2024
@botelastic botelastic bot added the needs-team Issues missing a team label label Sep 11, 2024
@gizas gizas added the Team:DataVis Team label for DataVis Team label Sep 11, 2024
@botelastic botelastic bot removed the needs-team Issues missing a team label label Sep 11, 2024
@gizas
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gizas commented Sep 17, 2024

@elastic/kibana-visualizations is this the correct team to assign?

@nickofthyme nickofthyme added Team:Visualizations Visualization editors, elastic-charts and infrastructure and removed Team:DataVis Team label for DataVis Team labels Sep 17, 2024
@Danouchka
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Danouchka commented Sep 20, 2024

Seems we have same kind of errors with ESQL powered visualisations , see video
https://github.com/user-attachments/assets/2f0ada49-db59-4b97-825f-b4993c5a2928

And corresponding error

The above error occurred in div:
at c (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.0.js:1:75702)
at div
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:345682
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:334698
at div
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:912739
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:376:15486
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:388:32672
at t (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:21757)
at x (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:21675)
at b (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:944632)
at f (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:944119)
at div
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:345549
at t (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:336195)
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:388:401703
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:388:133270
at div
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:388:133739
at div
at t (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:98156)
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:388:134129
at d (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:594:61876)
at div
at div
at div
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:912739
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:376:15486
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:388:32672
at t (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:21757)
at x (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:21675)
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:381:979049
at div
at span
at W (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.0.js:1:46759)
at s
at div
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:360:46261
at b (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:298:8652)
at div
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:360:46261
at O (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:355:64214)
at https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:360:46261
at B (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.11.js:1:3623)
at G (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.11.js:1:4457)
at se (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.11.js:1:9583)
at l (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.0.js:1:18921)
at Provider (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/kibanaReact/1.0.0/kibanaReact.plugin.js:1:25355)
at x (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:313212)
at L (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:314013)
at p (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:308941)
at c (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:190149)
at t (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:223282)
at ee (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-src/kbn-ui-shared-deps-src.js:43:223788)
at Context (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/core/core.entry.js:16:207034)
at p (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:594284)
at d (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:150723)
at v (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:360:46705)
at a (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:388:11593)
at f (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:6:59856)
at x (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:620368)
at s (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:376:203784)
at a (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:365:965943)
at m (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/kbn-ui-shared-deps-npm/kbn-ui-shared-deps-npm.dll.js:381:1072272)
at w (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.0.js:1:22193)
at x (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.0.js:1:22518)
at D (https://sa-da-ec-gcp-clus-02.kb.europe-west1.gcp.cloud.es.io/f66ec5b0ddd9/bundles/plugin/discover/1.0.0/discover.chunk.0.js:1:22998)

@Danouchka Danouchka added Feature:kibana-react impact:critical This issue should be addressed immediately due to a critical level of impact on the product. labels Sep 20, 2024
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The error should be fixed in 8.16 #190966

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bug Fixes for quality problems that affect the customer experience Feature:Lens impact:critical This issue should be addressed immediately due to a critical level of impact on the product. Team:Visualizations Visualization editors, elastic-charts and infrastructure
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