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Connectivity issue with the Jira Connector #187503

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talogy-svc-elastic opened this issue Jul 3, 2024 · 0 comments
Closed

Connectivity issue with the Jira Connector #187503

talogy-svc-elastic opened this issue Jul 3, 2024 · 0 comments
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bug Fixes for quality problems that affect the customer experience needs-team Issues missing a team label

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**Kibana version: **
8.3.2 (I think)

Browser version:
I'm using Mozilla Firefox Version 124.0.2 (64-bit)
Browser OS version:

Describe the bug:
We are trying to setup the Jira connector so we can create tickets in Jira based on our alerts. When trying to test the connection, I get:
Test failed to run
The following error was found:
an error occurred while running the action
Details:
[Action][Jira]: Unable to get capabilities. Error: timeout of 60000ms exceeded. Reason: unknown: errorResponse was null.

Screenshots (if relevant):
image (3)
@talogy-svc-elastic talogy-svc-elastic added the bug Fixes for quality problems that affect the customer experience label Jul 3, 2024
@botelastic botelastic bot added the needs-team Issues missing a team label label Jul 3, 2024
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