Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

[Security Solution][Case] backend closed connection error downloading 0 byte size files from case #184085

Open
ghost opened this issue May 23, 2024 · 6 comments
Open

[Security Solution][Case] backend closed connection error downloading 0 byte size files from case #184085

ghost opened this issue May 23, 2024 · 6 comments
Assignees
@cnasikas
Labels
bug Fixes for quality problems that affect the customer experience Feature:Cases Cases feature Feature:File Upload good first issue low hanging fruit impact:medium Addressing this issue will have a medium level of impact on the quality/strength of our product. papercut Small "burr" in the product that we should fix. SharedUX/fix-it-week Bugs that have been groomed and queued up for the team's next fix it week Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) Team:SharedUX Team label for AppEx-SharedUX (formerly Global Experience) triage_needed

Comments

@ghost
Copy link

ghost commented May 23, 2024 •
edited by ghost
Loading

Describe the bug:
[Case] backend closed connection error downloading 0 byte size files from case

Kibana/Elasticsearch Stack version

Version: 8.14 BC5
Commit: 7ea00b6178d67183a4def9bdd060b062cced043e
Build: 73931

precondition

  • empty content text should be available

image

Steps to reproduce

  • Navigate to Case details and try to download the upload file
  • Observed the failure and getting following error message "backend closed connection"

Current Result

  • [Case] backend closed connection error downloading files from case

Expected Result

  • File download should work correctly under case

Screen-Shot

image

case.1.-.Cases.-.Security.-.Elastic.Mozilla.Firefox.2024-05-21.10-44-59.mp4
@ghost ghost added bug Fixes for quality problems that affect the customer experience triage_needed impact:medium Addressing this issue will have a medium level of impact on the quality/strength of our product. Team: SecuritySolution Security Solutions Team working on SIEM, Endpoint, Timeline, Resolver, etc. labels May 23, 2024
@elasticmachine
Copy link
Contributor

Pinging @elastic/security-solution (Team: SecuritySolution)

@ghost ghost assigned MadameSheema May 23, 2024
@MadameSheema MadameSheema added Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) Feature:Cases Cases feature and removed Team: SecuritySolution Security Solutions Team working on SIEM, Endpoint, Timeline, Resolver, etc. labels May 24, 2024
@elasticmachine
Copy link
Contributor

Pinging @elastic/response-ops (Team:ResponseOps)

@elasticmachine
Copy link
Contributor

Pinging @elastic/response-ops-cases (Feature:Cases)

@cnasikas cnasikas added the Team:SharedUX Team label for AppEx-SharedUX (formerly Global Experience) label May 24, 2024
@elasticmachine
Copy link
Contributor

Pinging @elastic/appex-sharedux (Team:SharedUX)

@cnasikas
Copy link
Member

@elastic/appex-sharedux It seems the error is related to the Kibana File Service. Could you please take a look?

@petrklapka petrklapka added the SharedUX/fix-it-week Bugs that have been groomed and queued up for the team's next fix it week label Jul 18, 2024
@petrklapka
Copy link
Member

@cnasikas - Definitely ours. Queued this up for our bug bash coming up next quarter.

@petrklapka petrklapka added the good first issue low hanging fruit label Oct 10, 2024
@petrklapka petrklapka added the papercut Small "burr" in the product that we should fix. label Oct 17, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@cnasikas cnasikas

Labels
bug Fixes for quality problems that affect the customer experience Feature:Cases Cases feature Feature:File Upload good first issue low hanging fruit impact:medium Addressing this issue will have a medium level of impact on the quality/strength of our product. papercut Small "burr" in the product that we should fix. SharedUX/fix-it-week Bugs that have been groomed and queued up for the team's next fix it week Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) Team:SharedUX Team label for AppEx-SharedUX (formerly Global Experience) triage_needed
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
4 participants
@cnasikas @elasticmachine @MadameSheema @petrklapka