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Synthetics private locations on 8.10 fail after ES upgrade to 8.13 #182912

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devcorpio opened this issue May 8, 2024 · 5 comments
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Synthetics private locations on 8.10 fail after ES upgrade to 8.13 #182912

devcorpio opened this issue May 8, 2024 · 5 comments
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bug Fixes for quality problems that affect the customer experience Synthetics Team:obs-ux-management Observability Management User Experience Team

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@devcorpio
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devcorpio commented May 8, 2024

Important

This issue is related to an existing internal case (and it's not the first case reported). I will share those references internally.

Goal

Although the "recreation" workaround (saving the existing monitors one by one) works, it's a process that takes plenty of time The upgrade "issue" should be handled automatically by Kibana.

@devcorpio devcorpio added bug Fixes for quality problems that affect the customer experience Synthetics Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team labels May 8, 2024
@elasticmachine
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Pinging @elastic/obs-ux-infra_services-team (Team:obs-ux-infra_services)

@lucabelluccini
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We should assess the impact if this is widespread and find a possible improved workaround.
@shahzad31 was hinting the problem might be the Synthetics integration being not up to date.

@smith smith added Team:obs-ux-management Observability Management User Experience Team and removed Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team labels Jul 8, 2024
@elasticmachine
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Pinging @elastic/obs-ux-management-team (Team:obs-ux-management)

@hubbleview
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In one observed case, the Synthetics integration was already up-to-date. The error was resolved after upgrading the agent to match the Elasticsearch/Kibana version.

@dominiqueclarke
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Closed with resolution.

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Labels
bug Fixes for quality problems that affect the customer experience Synthetics Team:obs-ux-management Observability Management User Experience Team
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