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[APM]Duplicate trace items #181125

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Merlijnv opened this issue Apr 18, 2024 · 3 comments
Open

[APM]Duplicate trace items #181125

Merlijnv opened this issue Apr 18, 2024 · 3 comments
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apm:waterfall bug Fixes for quality problems that affect the customer experience Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team

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@Merlijnv
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Merlijnv commented Apr 18, 2024

Kibana version:
8.13.2
Elasticsearch version:
8.13.2
Server OS version:

Browser version:

Browser OS version:

Original install method (e.g. download page, yum, from source, etc.):

Describe the bug:
When looking at our apm page there are alot of trace items duplicated like AzureServiceBus Prepare But they are all the same trace and span id I thinks it should be 1 item

Steps to reproduce:

  1. application with azure servicebus and apm agent
  2. receive or send servicebus message
  3. look at transaction view

Expected behavior:
1 Preparing entry

Screenshots (if relevant):
image
2 entries compared
image
image

Errors in browser console (if relevant):

Provide logs and/or server output (if relevant):

Any additional context:
@cauemarcondes already has HAR file for analysis

@Merlijnv Merlijnv added the bug Fixes for quality problems that affect the customer experience label Apr 18, 2024
@botelastic botelastic bot added the needs-team Issues missing a team label label Apr 18, 2024
@cauemarcondes cauemarcondes added the Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team label Apr 18, 2024
@elasticmachine
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Pinging @elastic/obs-ux-infra_services-team (Team:obs-ux-infra_services)

@botelastic botelastic bot removed the needs-team Issues missing a team label label Apr 18, 2024
@cauemarcondes cauemarcondes changed the title duplicate trace items [APM]Duplicate trace items Apr 18, 2024
@botelastic
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botelastic bot commented Oct 15, 2024

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@botelastic botelastic bot added the stale Used to mark issues that were closed for being stale label Oct 15, 2024
@crespocarlos
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This is most likely related to apm agent. We've seen this problem on an SDH and the fix was done on the agent: https://github.com/elastic/apm-agent-dotnet/releases/tag/v1.30.0

I don't know if this is using the dotnet agent

@botelastic botelastic bot removed the stale Used to mark issues that were closed for being stale label Nov 21, 2024
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apm:waterfall bug Fixes for quality problems that affect the customer experience Team:obs-ux-infra_services Observability Infrastructure & Services User Experience Team
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